El Paso, United States
10140 Montana Ave
N/A
+1 9155882070
Mechanic
Oil change
WARNING!! WARNING DO NOT GO TO THIS SHOP! My husband and I have been trying to get his BMW fixed here in El Paso and had been to 2 other shops we were tired and very frustrated because we couldn't seem to find a mechanic to be able to fix it. We were having it towed and the tow truck driver recommended this shop Alpha Auto Repair right off of Montana. My husband meet with the Owner Mo. And Mo said no problem I'll take care of you, we will get the car fixed he promised. The next day he called and said it would be 2000 dollars, now this seemed very expensive but we were willing to pay to get the car fixed because it's my husbands only transportation. We just asked if he can tell us and show us what he was replacing and that he list all of this on the invoice. We picked the car up and in a week it started again with the exact reason we took to the shop in the first place, nothing was fixed. We then took it back to MO and he said he would fix it immediately . As we live by the shop we drive by and were able to see that after we dropped it off the vehicle never moved called MO and he said he drove it and there where no problems. Soooooo again we go to pick up the car because MO says the car is fixed. And then not even 2 hours later it left my husband stranded in THE MIDDLE OF TRAFFIC FOR THE EXACT REASON WE PAID MO AND HIS SHOP 2000. WE NEVER GOT TO SEE WHAT HE REPLACED BECAUSE HE SAID TO TRUST HIM. OUR CAR WAS NEVER FIXED HE DIDN'T FIX OR REPLACE ANY PARTS, AS NOW IT IS AT ANOTHER SHOP WHERE THEY ARE TRULY FIXING IT AND HELPING US. MO LIED TO US, HE TOOK OUR MONEY AND DID NOT FIX OUR CAR. TO US THIS WAS A BIG BLOW AS OUR FAMILY CAN'T AFFORD TO PAY MORE TO GET IT FIXED. THIS IS DECEPTIVE BUSINESS PRACTICES AND HE SHOULDN'T BE ALLOWED TO DO THIS TO ANOTHER FAMILY.
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Had a problem with the door handle in my truck. I asked the guy you think it will be less than 200 bucks and the guy said yes. So in any case, he said bring it early and I'll fix it. I left the truck at 1000 am to get the handle fixed never the less it took him until the following next day at 3pm to get it done and on top of that they charged me 400 dollars to fix the handle... This place is a rip off, it's really dirty and seems like the left hand doesn't know what the right hand is doing. Please consider somewhere else before proceeding to this place don't recommend it. EDIT: Now this place is a farce through and through look at all the 5 star reviews, either all fake accounts or owner asking for help. You have been warned please don't go here.
Great service. I was stranded in El Paso with a bad U Joint, they got me back on the road same day. Ask for Speedy.
What nice people to work with. They repaired our older vehicle and did it professionally. Although the fix was pricey, we understood because they had to drop the transmission to get to the parts that needed to be fixed.
I have had all my vehicles fixed here. Great shop, knowledgeable and honest. My family also brings their vehicles here. Wouldn't recommend going anywhere else.
Best shop I have taken my car to. The owner called me often to update me on issues regarding my vehicle. I am very thankful to the owner who was able to get my car up and running. I took my car to 3 different shops and they all couldn't figure it out. The mechanic there is very knowledgeable and showed me exactly what was wrong. I will only be taking my car to Alpha from now on. Thank you so much!
This place has saved me twice now. Very friendly and helpful staff. Would recommend to everyone. They know their stuff I wouldn't go anywhere else.
Worked great with me and my van. Affordable, quick, explained to me what they did to my van and why (I am the stereotypical woman and know little to nothing about cars... So the explanation was perfect!) and they addressed all concerns I had.
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