Viva Mazda

Name: Viva Mazda
Address: 8980 Gateway Blvd E, El Paso, 79907
Telephone: +1 9157756600
Price range: $$
Rating: 4.2

El Paso, United States

vivamazda.com

Car dealerAuto repair shopAuto tune up serviceCar finance and loan companyCar repair and maintenanceMazda dealerMechanicOil change serviceUsed car dealerWheel alignment service· Mazda dealer· Car accessories store· Car finance and loan company· Car manufacturer· Used car dealer· Car dealer· Car leasing service· Truck dealer· Used truck dealer

Viva Mazda Reviews | Rating 4.2 out of 5 stars (8 reviews)

Viva Mazda is located in El Paso, United States on 8980 Gateway Blvd E. Viva Mazda is rated 4.2 out of 5 in the category car dealerauto repair shopauto tune up servicecar finance and loan companycar repair and maintenancemazda dealermechanicoil change serviceused car dealerwheel alignment service in United States.

Address

8980 Gateway Blvd E

Price range

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Phone

+1 9157756600

Company size

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Headquarters

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Founded

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Service options

DeliveryIn-store shopping

Amenities

N/A

Accessibility

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Offerings

Car washOil changeRepair services

Open hours

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Faith Banks

Great experience all around! Dawson was very helpful in the beginning, helping me narrow down what I wanted. Robert was amazing! Robert ended up being my salesman, he was very helpful, friendly, and attentive. I love that he sent me a welcome video the morning of my test drive, made my experience more personal. I also like that the staff are following and enforcing Covid rules. I highly recommend car shopping here!

Kimber Ava

Alejandra O. Greeted me with a professional and courteous manner. Had all my details ready and I was able to drop off my vehicle and get on with my day. She was in constant contact with me about the status of my service. Thank you for a truly professional experience.

John Sweeney

If I can give them 0 stars I would, absolutely the worst Customer Service I have experienced. 5 weeks and I am still waiting on my plates, impossible to get a hold of someone by phone and all the voicemails are full. Showed up in person to speak to the GM and he promised to resolve our issue and call us back which of course he hasn’t. Keep away from this place. ** update** on week 7 and still no plates or registration. Nobody will answer phone or return phone calls

RYO YUKI

Alejandra, thank you so much for your help and support to repair my car. When my car got broken down, I was really panicked because I didn't know anyone in El Paso. I was lucky that I could find Viva Mazda and met you as my service advisor. Your explanation was very precise, detailed, and professional. You also understood my situation (visiting El Paso for vacation) and supported my family as much as you can. Because of your help, we all could come back to California safely, without any problem. If I have a chance to visit El Paso again, I'll definitely come by and say hi to you!

Reviews By Veronique

Customer be aware of touch screen that comes with Mazda vehicles I have a CX-9 with only 54000 miles on it last week with the cold weather my screen froze and started cracking I called Mazda corporate and they told me that electronics are only cover for up to 36000 miles I told them those screen should have been recalled since I have seen this happening on lots of vehicles nation wide, just because is not a safety recall doesn’t mean is a bad design on the screen. My wife loves the CX9 and she takes really good care of it I wish they could have done more about this at the corporate level unfortunately I was not able to write a review for the main Mazda website (wonder why) and this the closest dealership to me, now we have a beautiful car with really bad flaw I will eventually have to buy a new one if cracking continues since it hasn’t even been extremely cold.

Alberto Aleman

Took my car to the dealership on Friday 03/05/21 to be aligned ... Alejandra told me that my car would be inspected she told me the wait was for 2 hours so I decided to stay and wait ... So the car got aligned but not inspected Just waited for a long time for nothing... Awful costumer service this girl Alejandra needs to get her self trained for better.... She told me that the system was down and that she would send me by email the inspection of the car .. she never did !! cuz they didn't do it .. SMH

Kayla Balderrama

Literally the worst service ever. Once you buy the car they want nothing to do with you. Absolutely the worst. 0/10 , would recommend.

ilovemusic788

Had an amazing experience with this Mazda in El Paso!! Alejandra was so helpful and she has amazing customer service!!!