West Columbia, United States
125 Huckabee Rd
N/A
+1 8037919000
I have been doing business with these guys for many many years. Bill is very helpful and always has treated us right and helped us to either repair our motors or find us a replacement, which he normally has in stock. I would highly recommend Electric Motor & Repair.
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Had to get a hard to find replacement motor, they were helpful and found what I needed
Took my table saw motor to be repaired as it was still working but the capacitor was bad. Thought about repairing it myself but opted to have it repaired professionally to be safe so brought it there. Called a couple of times over a two week period and left messages but no response. Called yet again and talked with Bill who told me the motor was 'burned up'. I chose to pick it up and paid the 20 inspection fee. Purchased a capacitor for 11 and fixed it myself. Don't know if it's laziness or incompetence but it makes no difference. This place is a loser. This is not an angry post based on customer service or attitude, it's just the simple truth. Please don't waste your hard earned money, you'll regret it.
I took two 3hp motors to be repaired, 330.00 later they were no better off than when I took them in. They never called me to say they were done. After 2 weeks I went to see if they were done and they had not even started them yet. Never Again will I take anything there.
Horrible experience. Took my pool motor in. They called to say it ccx was fried and tried to sell me a rebuilt one for same price as a new one. Then they tried to add on addition 40.00 for labor, after Bill said it would be 20. And then Bill would not call me back for me to discuss the extra 4 . I told them I would just pick up my old motor since Bill didnt have time and couldn't discuss the charges with me. I went to pick up my old motor which I had taken to them all put together in one piece. They gave me back my motor in pieces. I got home and realized that all the gaskets had not been returned so I then had to go back and they found the gaskets. Then they did not return the bolts that attach the motor to the housing. I called it was around 2 on Friday, July 3rd. I had to leave message fir someone on call. Lindsay returned my call and said they were closed and said there were no additional bolts and had to argue with her about yes there were bolts that were not returned. Then she said in a smart cutting way that she guessed I would have to wait until MondAy.
Worst customer experience ever with Shawn. I would go anywhere else but here. After asking for specific motor repair requirements and not getting what I asked for I had to return with the motor to get the motor repaired to specifications which took them less than a half hour to do what I asked them to do to begin with I was charged even more and I had to deal with his BAD ATTITUDE! My experience when that happens is they don’t know what they are doing.
Great service and willy to explain things
Great work, great prices, great people.
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