Elgin, United States
813 Bookman Rd
$$
+1 8036991600
N/A
Wheelchair-accessible entrance
had appointment 12 I was there earlier and all Door was Empty and they told me to go park and our Drive will let you know when we Got Door For You, they haven't give me door because I'm early there
like
Not sure what the problem was with the other reviews but my experience went quite well. Everyone was very pleasant and helpful and I was unloaded in a very timely manner, as you can see from the photo below my time in,and time out. Only reason I didn't give 5 stars is because there's no overnight parking.
Horrible place to deliver. Got here 1/2 hr before my appointment. Checked in and was told to park and a shunt driver would tell me when to back into a door. Well that was 6 hrs ago and I am still waiting. Do not accept a load to this place. 4 other drivers have been waiting as long as myself, and they all have appointments before mine. Absolutely unacceptable, no excuse whatsoever for this. Will never be back!!!!
Fast loading, no overnight.
Other people can get in and out earlier than their appointments and based on this, I accepted another load that I then had to give back because when I asked about getting a door after sitting on the lot for an hour and a half, I was told my appointment was at 9am. Reasonable unload time once I was assigned a door, but arriving at 4:40am and leaving after 9:30am left a bad taste in my mouth. Guess it's my own fault for getting there too early. Small lot(s) with many drop trailers so not much parking for live unloads. Google map it, you'll see what I mean. They have a gate/intercom, so you can at least get on the property but there's no room to park outside the gate in the entrance driveway because it's narrow.
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