Elgin, United States
195 S Randall Rd
N/A
+18476951254
Called because I got some one else's mail. The same street just wrong house number... The lady that answered was very polite and extremely helpful, she reassured me that they will notify the mail carrier of the error and let them know that accuracy was important for the post office. By the way this was not our regular post office carrier. So I understand that they don't know the houses but I just didn't want my mail to be delivered to someone else's house either.
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These guys have been great every time we have had our bees and chickens delivered!!
Everyone has always been really nice and helpful at this location.
You guys messed up the mailI!! 've got 4 of my neighbors mails at my house instead of mine , I called twice to check whether I supposed to be getting any mail or not but 2 peoples answer the phone and said nothing They can do , so I have to ring the neighbors house bring their mails to their house and asking whether they get mine or not ? This is really terrible !!
I am very disappointed in this Postal Office. There was a problem with my package and it was the mailman mistake and he came and apologize, but the lady I have spoken on the phone at that location was very rude. Wouldn't let me talk and explain the situation. She just kept saying that it was delivered to my door and she can see that on the GPS. I am just wondering how can you see on your GPS that the package was delivered to the right door. Luckily, the situation got resolved, but left me with a very bad experience from the lady that answers the phone. Have spoken with many representative from that location before and never had that kind of salty experience.
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