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Elite Paintless Dent Repair & Auto Dent Removal Service

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Colorado Springs, United States

elitepaintlessdentrepair.com
Auto dent removal serviceAuto body shop

Elite Paintless Dent Repair & Auto Dent Removal Service Reviews | Rating 4.1 out of 5 stars (5 reviews)

Elite Paintless Dent Repair & Auto Dent Removal Service is located in Colorado Springs, United States on 676 S 8th St suite a. Elite Paintless Dent Repair & Auto Dent Removal Service is rated 4.1 out of 5 in the category auto dent removal serviceauto body shop in United States.

Address

676 S 8th St suite a

Phone

+17193085397

Open hours

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Brian Schell

My wife brought in her vehicle for hail repair months ago with the agreement she would be provided a rental car during the repairs free of charge (as it states on their main sign even). Two weeks into the supposed repair she gets a call from Enterprise rentals saying she immediately needed to return the rental and that SHE was now responsible for the 750 rental fee as Elite was REFUSING to pay ANY of their accounts with Enterprise. After dropping the rental off we were met with locked doors and no answer from Elite. We were informed by Enterprise this was happening to many (double digit) customers of Elite over a disagreement between the two companies, resulting in ALL customers with a promised paid for rental at that time to now have to pay it themselves. After finally banging on doors and blowing up phones at Elite she was given back her vehicle UNFINISHED, with no further plan and told to call one of two numbers which should aid in rectifying. The two employees she was instructed to contact have been rude at best, that is when one actually responds. They have already cashed the insurance check (which even had a 1000 increase) and are basically giving her the run around at this point. She is now getting collections calls from Enterprise (watch out they put a clause in their paperwork stating YOU are liable if the original company backs out as Elite did). To do this during covid and winter is bad enough, but Elite has shown little concern for putting her in this situation and even less care in solving this! She was told 3 weeks ago they were ordering the new hood and would finish the job stating she would be contacted in 10 days... this obviously has NOT happened. Is it so hard to just contact a customer, have the repairs finished that were PAID FOR, under the terms agreed on (rental car fees paid)?

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Nathan S

Where do I start: Brandon and his team are amazing. I own a BMW M4, and was hit in the fender by a van. It was a pretty bad damage in the fender area. When to Hi-Tech Paint-less Removal and was immediately sent away. Went to Certified Hail and Dent, and also was turned away. Went to a European car specialist they told me I would have to get an entirely new fender (quoted me at 2600). Then went to a collision place and was quoted at 1500. Went to Elite and Brandon quoted me 250. Being the type of car it is I am very particular about the quality of work. So I proceeded with Brandon, they even gave me a ride to work after dropping my car off. Not only did they fix the dent perfectly (could never tell it ever happened), they also worked on the paint (buffed and sanded) and even went above and beyond and pulled out an unrelated dent in the side panel. I could never be more happy with the results. There really is no one else worth going out there for this kind of professionalism, quality of work, and just really cool car guys. Thanks once again Brandon and the team over at Elite.

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jason spedding

SCAM ALERT!!!!!! Had my truck repaired from this company a few months back. The work they did was fine and I was overall satisfied despite the work taking much longer than originally quoted. However, a few weeks back I received a threatening phone call from Enterprise Rental Car saying that Elite never paid my rental car bill as they clearly agreed to do. Now Enterprise is claiming I am responsible for the bill and told me today that I am delinquent in paying my bill. I tried calling Elite at least 20 times over that past 10 days or so, I’ve emailed them, and have stopped by both of their offices. They will not answer their phone or return phone calls or emails. I’m beginning to think I’m being scammed. They certainly had no issues taking the 15K from my insurance company but for some reason could not pay my 2100 rental car bill. I would stay away from this place at all costs. Absolutely horrible. Elite, you need to make this right ASAP.

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Brandi Atencio

My truck was heavily damaged in a hail storm while camping. All auto body shops in southern Colorado had a wait list of over 3 months. I contacted Elite and they were able to schedule an appointment for the next week. My original insurance estimate didn’t even come close to the actual damage. Elite worked with my insurance company for the hidden damages and a new estimate was compiled. The work was completed in a timely manner. The company was very professional and kept me informed throughout the entire process. My truck looks great. I will be recommending Elite to my coworkers, friends and family.

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Justin Lovert

They have the best paintless dent repair techs in the area. If you have hail damage or minor collision, dings, dents; take your car to Elite. They will repair your vehicle flawlessly back to pre damaged condition. You will be amazed by the work they perform and the awesome service they provide.

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