Elk Grove Village, United States
1600 Busse Rd
N/A
+1 2247237625
If you want to store your things at a great place that is indoor and temperature controlled at a great price with great staff, this is the place for you! I highly recommend working with Cenina or Dan. They are both a joy to work with. Totally on -point, super helpful and pleasant. A much better experience than I've had at other storage facilities and very clean & secure too.
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I use storage in Chicagoland over 10years and this one was my the best one ,easy to use ,unloads and reloading,clean and air conditioned ,heated storage ,plenty of parking Welcoming and friendly service
Terrible service. I was charged twice. I asked to return it to me. They recommended contacting the bank. The bank told me it was a SmartBox bug. I returned to them and they refused to conduct any investigation into this matter. When I was indignant, the old man refused to lease me any other boxes.
To Whom it may concern, my name is Don Down and l have found a clean secure place in EGV to store my Harley Davidson Chopper. I have been dealing with Dan Christopher for a couple of years and l would definately reccomend him to anyone. He's fair on prices, always gives a great location and is extremely polite and punctual. Each Spring when l go to pick up my bike it is clean and safe. If you're looking for controlled atmosphere. He's the man to see at Smart Stop EGV,IL
3/21/2020 Update:The facility doors have all been repaired and operating properly for months now. Manager Dan keeping the place looking good. I've changed my rating to 5 stars. Keep it up! Original 2019: It would be 5 stars but their power doors break and corporate doesn't fix them. Excellent staff on-site. Update: It's now 12/3/19. Because they haven't fixed the broken overhead door in months, another door broke today because door spring old and worn out. So now down to one door out of 3. Corporate leadership not doing their job. Dropped them to only 2 stars. Site manager gives his all but can't overcome corporate types delaying maintenance and repairs. Hey guys, we need 3 operating doors!!! It's getting very frustrating!!! How about an owner response? Update saturday 12/7/2019: both doors still broken. Earlier this week I needed to move out 12 large things plus some containers and had to walk the entire length of the building 20 \laps\ to the sole remaining functioning door. Please please please please please repair the doors. 3/21/2020 Update: The facility doors have all been repaired and operating properly for months now. Manager Dan keeping place looking good. I've changed my rating to 5 stars. Keep it up!!
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