Rawlins, United States
1102 Locust St Unit A
N/A
+1 3073283940
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Oil change
The staff is amazing. I felt like I was around family members. They are so nice and accommodating. I got into a semi accident in Wyoming and they provided a box. Great attitudes and personalities. God bless them
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Real nice people. Got me in a bay quickly, diagnosed problem, fixed it. I was back on road same day with hours to get back to Denver. Very professional, I highly recommend.
Excellent staff place has a home town feeling great service fast work and very knowledgeable shop personnel I will gladly bring my truck back here if I ever need the work done thanks elk mountain for putting back on the road I'm sure to send you more work
I had my truck start acting up and went to Elk Mountain Diesel to have it looked at. I arrived just after 4 pm and they pulled me right in and started checking me out. They had to finish the next morning and I was back on the road by early afternoon. They couldn't pin point the problem, because it seems to be electrical and it wasn't messing up anymore, but the service manager said he didn't want to just throw parts at it hoping that they guess right. They seem to be good people all around, and honest to boot. Thanks guys!!!
Called for a breakdown, fuel water seperator filter was plugged up, they came out with no filters and the tech didnt have a wrench for it. He was using a oil filter wrench that didnt fit around it to try and get it off because he said he needed the part number off it. Then says he can have my truck towed to the shop and im like no why cant you just bring the filter or better yet why didnt you bring it. After he leaves i call to see if they are going to charge me for him to go all the way back and get the filter they have at there shop and they said yes. Im like no he should have brought it from the get go so im not paying for him to come out get a part number drive all the way back to his shop then come all the way back. Jesus, i could have given them a part number over the phone had they asked. I told them not to bother comming back out because i will just call the TA who will bring out the filter the first time. They said they would send a wrecker out and impound my truck because i refused to pay for non service, well they can pound sand, let me see the bill and ill see you in small claims court Update: called TA road service told them i had a 2013 kenworth t660 with a cummins isx (same info i gave elk mountain towing) and the tech brought the right filter and my truck is running now Just got a bill, see you in small claims 441.97 to com out and stare at a fuel water seperator
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