Encinitas, United States
270 N El Camino Real F464
N/A
+17602305073
I ordered a mask/cloak for an event, 3 days prior from Venetian Mask Society. When it did not come in still the day of my eventI contacted the company to cancel . Pascal immediately called me back and apologized that they had just changed shipping facilities and ran into issues. He offered to refund my money, or if I was willing to, we could meet up and he would let me choose some masks and cloaks he had on hand. I drove to meet him, and he kindly helped me find a mask that fitted my needs, as well as cloak. Finally, when I told him i had a date that was coming, he offered a complimentary mask for my troubles. Saved my evening! What an awesome business!
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Venetian Mask Society has incredible masks that are significantly better than any other company I used before. Not only did the owner provided great customer service, he explained the history of each mask and made sure I had it within 24 hrs of order it online.
I used venetian mask society to get a mask and cloak for my company's holiday party. ordering was easy, shipping was really quick and customer service was amazing. I would recommend this place and in fact i have to others in my company. there was a little issues with a description for one of there cloaks but they went above and beyond to resolve the issue and where fast, i reported the issue Friday and by Monday it was resolved. i will be buying from them again.
Venetian Mask Society has unbelievable custom made masks from Venice. I placed my order on a Wednesday night for an event that coming Saturday, and my mask arrived on Friday! Not only did it arrive on time, the mask was protected in the shipping carton to avoid any damages during the shipment. Their service is excellent, I continue to refer them to friends and business acquaintances, and they are just as pleased as I was with the quality and workmanship.
Quality products at competitive prices. I actually contacted the company to see if they offered bulk item discounts and they were very accommodating. I would recommend Venetian Mask Society for anyone looking for a top notch costume!
Deli
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