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Billingsley Appliance Service

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Ennis, United States

Used appliance store

Billingsley Appliance Service Reviews | Rating 2.7 out of 5 stars (5 reviews)

Billingsley Appliance Service is located in Ennis, United States on Corner of, N Breckenridge St & E Denton St. Billingsley Appliance Service is rated 2.7 out of 5 in the category used appliance store in United States.

Address

Corner of, N Breckenridge St & E Denton St

Phone

+1 4699559747

Service options

DeliveryIn-store shopping

Offerings

Repair servicesService guarantee

Open hours

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P

Phil Bruce

Prompt response and diagnosis of our failing refrigerator. Next day repair. Refrig is as good as new. Sonny and John were friendly, professional and responsive. Fair price.

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April Lewis

ZERO STARS! I WOULD RUN from using this place to fix anything! This is the MOST unprofessional business I have ever dealt with. It took us a week to get an appt with them to fix our refrigerator and they have now two days in a row canceled our appt. last minute. Bailey the girl who calls to set up the appt is not nice and unprofessional. I asked if they could call me 30 minutes in advance to visit since they gave me a 5 HOUR window and she said no. I’m 99.9% sure she lied to us when setting up our 2nd appt time and had no intention of showing up to fix our refrigerator that’s been out a week. She left a message saying we can’t come today so we will see you Monday with no time on when they would come after canceling on us twice already. How this place is in business baffles me. This is poor business and not nice to do to people and funny enough Bailey’s voicemail says “Have a Blessed Day.” Practice what you preach Billingsley.

D

delinda ruffino

Sonny and John rescued me again!! Fixed my dishwasher at my guesthouse quickly!!!

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Kirk Kelley

Our GE Trash Compactor had an issue on Wednesday 5/27. We purchased a 3 year extended warranty on the unit that was offered by GE. The insurance is actually through a company named Assurion. Went on line and set up a service call which they scheduled for June 1 from 8am – 12 Noon. They indicated that Billingsley Appliance Service of Ennis Texas would be coming out. I looked them up at the Better Business Bureau…They are rated a “D”. What a surprise. We heard nothing from them so I called at 11:45 am on 6/1/2020 and twice got a very odd voice mail. 10 minutes later a man called. I explained who I was and that I was expecting them. He proceeded to tell me that he called me prior to tell me they would be late…I never received a call. He went on to state that his assistant was in our area and that he would call back to tell me when to expect them. Not another word from them. At 5:30 pm I contacted Assurion to tell them what had transpired. They said they would need to find another repair facility which should take 2-3 days. It’s now Thursday and no word from anybody. Where has customer service gone??? Seriously???

D

David Richter

Sonny Billingsley was very professional and courteous to deal with on a low-cost freezer recharge. . The freezer began to warm again shortly afterwards, and Sonny returned promptly and took care of the problem at no additional charge. I would highly recommend his service.

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