St Johnsbury, United States
26 Memorial Dr #2
N/A
+18027482300
Worked out great. Will definitely rent another for my next trip
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Easy place to rent. They were very friendly and fast! No hidden costs and we inspected the rental together, no surprises. Plus they were so friendly I just sent me SIL to check out their auto lot and he bought a car!
Rental through insurance. The first vehicle that I obtained from a different location reeked of cigarette smoke. I live an hour away from any Enterprise locations and the St. J office hooked me up right away by delivering to my work place. I had a great car and the people I interacted with both on the phone and in person were wonderful. I will ask my insurance company to go through this office first if I am ever in this situation again.
Completely botched my reservation. My insurance company sent the request for a vehicle over a week ago. When I arrived at the auto repair shop to pick up the rental, I was told that Enterprise was supposed to call us the previous week to review the details. I never received a phone call. Then I was given a hard time when I requested for them to bring the vehicle to my work instead of the auto repair shop. I was told, "we don't go there". WELL, you screwed up my reservation, therefore you better come here, only 5 miles down the road. Now I am still waiting for a vehicle that was supposed to be delivered 45 minutes ago. I am so disgusted with the lack of service.
Our insurance paid for our rental, we were told we would have a mid size car. Got a mini van, we had to blow up the tire every other day and it was filthy inside. Dog footprints on the seats and something was spilled on a seat. Then they called and said the insurance would stop paying after 2 weeks. They switched us into a tiny little car. After speaking to the insurance company we found out that they would pay until our truck was ready. I was promised a refund of over 80.00 which I have not yet received. They got money from us and the insurance company. Never using Enterprise again!
I am thankful for this convenient location. Dan and the team work very hard to get me vehicles, often with little advance notice. I wish some of the monster airport enterprise locations were as responsive as this little St J site!
Excellent service!!! They make renting a vehicle a pleasant and easy task. Enterprise will always have my business with my rental needs.
Outstanding service. Very friendly to speak with on the phone, and came through in a pinch when a ride was needed to Littleton, NH, which is 25 minutes away. I can't imagine this type of service happens often and it was extremely appreciated!
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