Chicago, United States
51 E Ohio St
N/A
+13123216240
Such an unassuming storefront (next to The massive Room and Board and Eatly), but surprisingly well stocked full of modern, well-made, and unique furniture and decor! I walked by and went inside on a whim and was frankly blown away. Many unique contemporary and modern pieces not found elsewhere. There is a huge basement. Decent prices for the quality. Very friendly people working there. Think well made and upscale IKEA. Was not surprised that they are a Canadian company new to Chicago. We found an awesome chair with the look and glide mechanics that I couldn’t find anywhere else at a decent (non DWR) price. Found barstools and other smaller items that fit in our more modern condo. And little items that are more... whimsical. Anyone that likes DWR, West Elm, CB2, even Room & Board, should at least give this place a look. I bet you’ll find something you like here.
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The place is huge! They have a great selection of furniture. They won't pressure you into something you don't want.
After moving into a bit of an awkward space, we needed some help making it all work. We happened into the store and liked the looks of the products. We also lucked into meeting Joshua who told us about their free in-home consulting service. The whole experience there was great - we got to see fabric samples in our space and Joshua could get a sense of the space which led to a room we really enjoy. He nailed our style and the needs of the room The one wrinkle to get ironed out is the delivery. I think the relationship with their delivery people is new and they're figuring the process out. The full assembly won't include wall mounting (which is required for some items), and the shippers don't seem to be given a list of items (or if they're supposed to assemble), so some items got missed and we spent some time on the phone working things out. But, with that in the past, the furniture is comfortable and seems durable. And if ever you need replacement bits, the staff is super helpful getting the additional hardware. We liked the items so much, we've already gone back for another side table. I'm glad I found the store. I really like the furniture and am extremely grateful for how gracious Joshua was throughout the process. He was definitely the difference that made it such a good experience.
Overall great service! Gabriel was very helpful and friendly. There wasn’t a stock for the mattress I wanted in the store but he made sure I could have the product delivered to me.
Our experience at EQ3 was incredible. We visited the store multiple times looking for the perfect furniture for our new home. We were always approached by friendly staff willing to help find the perfect items for us. They asked us important questions about our new home to help determine what made sense for our space and worked with us to make items our own. They went above and beyond to help us place an order for a couch that was exactly what we were looking for and that we couldn't find anywhere else. I would HIGHLY recommend visiting EQ3 for anything home related. They have the best staff and their styles are classic, simply stated, and made with quality. We worked with Gabriel and Zach and will definitely be back to visit the store again soon.
Great detailed service from Sue and the team at EQ3. The first part of the custom order arrived without any issues and came with all of the many brackets and parts. The second part of the order arrived with shipping damage which they quickly remedied for us to help us quickly finish our client's project. Many thanks!
Phenomenal customer service. Amazing quality. Complete transparency. This place is extremely inviting and fun. Lindsay helped me tremendously and tailored her suggestions to guide me towards something I was happy with. I visited all of the trendy stores in the city and this was the one where both customer service and quality met my expectations.
The store is nice - very clean and airy atmosphere. They have a wide range of furniture and household items, it was fun to browse around. The staff was very helpful and friendly! I bought two linen pillowcases and love them. I will definitely go back!
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