Columbia, United States
11067 Little Patuxent Pkwy
N/A
+14107407777
Was misgendered repeatedly and called by all sorts of names. Refused to provide me a larger sized blood pressure cuff, which led to inaccurate readings and unnecessary pain. I was left to sit in my own excrement for hours in triage and absolutely nobody was willing to provide assistance as I am disabled and was not able to have a representative with me due to COVID restrictions (contrary to what the guidelines state for ADA). Was kicked out into the outside lobby without seeing any kind of doctor as soon as I started to advocate for myself. Pretty sure this goes against any kind of commitment or oath to patient care you would expect from a medical institution. Absolutely neglectful and abhorrent care, the worst I’ve ever experienced.
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The triage process can definitely be a little slow but it looks like it's just due to understaffing sometimes. When you are seen by a PA or doctor, it should be a good experience by that point if you have something pretty straightforward. I, for instance, gashed open my knee and needed some stitches on NYE. After an Xray, they stitched me up and sent me on my way and everyone was very nice. Not a lot of people understand the ER is not like a Starbucks line. I had a guy in the room next to me whining about how he'd been there for x-amount of time and was literally yelling at all the nurses complaining about time, which ironically only makes this take longer. Sometimes it doesn't matter when you come in. Someone might come in with a potential life-threatening issue, or people get gashes that need to be stitched, etc. The whole triage process is there to constantly re-assert who needs care first. Of course as a paying \customer\ of the hospital, many people get restless because they see someone else cared for and they get impatient, which I understand. Just understand that if you aren't getting seen, someone else is. The nurses and doctors aren't just sitting on their hands in the break room. Go to urgent care if it seriously isn't as urgent as an ER visit.
no doctor it’s NOT your place to give me an advise on my dementia/Alzheimer mother just because you’ve learned through your thick floor cushion like text books. You have mentioned about elderly abuse because she wonders around and admitted to your hospital twice in a week? I wish that one day you will be able to learn physically and mentally what dementia/Alzheimer is directly through your parents.
Elderly sibling with chronic medical issues has never gotten fully evaluated and discharged/admitted in under 8 hours. Nurses are rigid in their “process” of collecting labs and then letting patients wait for hours in waiting room with little to no feedback. Once an ER doctor prescribed Fentanyl for mild pain based on a nurse’s description of my sibling’s description of pain. In other words, the ER Doctor prescribed it Without Laying Eyes on the Patient! The Fentanyl was refused and sibling discharged without treatment. Stay away. Go to a walk-in-clinic or a different ER. The Hopkins affiliation means nothing if the nurses and doctors don’t go beyond perfunctory history-taking of present illness, with the patient and a relative.
It was nothing short of a nightmare. The case of an 8 year old with broken bone was not handled professionally by the attending doctor. Inspite of the seriousness of the event the patient was kept without treatment and just pain management for almost 11 hours. Even then a transport to transfer to JHH could not be arranged and I drove my child to the hospital which I could have done 8 hours earlier. Its the people that make an institution great. Unfortunately the quality of some of the people here leaves a lot to be desired.
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