ER Energy

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Ukiah, United States

erenergy.com
Fireplace store· Cutlery store· Heating equipment supplier· Grill store· Wood stove shop

ER Energy Reviews | Rating 3.2 out of 5 stars (8 reviews)

ER Energy is located in Ukiah, United States on 3301 N State St. ER Energy is rated 3.2 out of 5 in the category fireplace store in United States.

Address

3301 N State St

Phone

+1 7074622874

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Assembly serviceRepair services

Open hours

...
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K

Kendall Trimble

A normal human error had occurred with this company. I left a message and received a call back almost immediately (Sean GM) he took full responsibility and had someone out to take care of the problem quickly (Christopher). This is what I call excellent customer service. I am very pleased with the quick response and enthusiasm to make things right! Thank you guys.

S

Sherrilynn Goates

I have been a customer of several propane businesses within Mendocino County. None have compared to ER energy. Customer service has always been great. Dependable delivery and competitive prices. Highly recommended

J

Jason Ringle

These guys damaged my brick Fireplace didn't install the wood insert all the way..I Contacted Ken right when it happened he refused to come take a look at what his employees did he didn't care..still to this day he ignores my calls and will not take responsibility for what was done.. beware of doing business with him

C

Charlene Kelley

Larissa was very professional, kept In contact with us during power outage, making sure we have enough propane due to our medical issues. We're grateful!

D

Dakota Thomas

If you know exactly what you need and don't mind waiting several weeks for a response, this is the store for you. If you need help finding a part, good luck.

J

Jacob McKeone

Spent 17 days calling Joe at this store. He was not able to identify the part I needed on my stove so I went elsewhere and had it taken care of same day. Don't waste your time, they're lazy and unmotivated.

R

Robert Gardiner

Great customer service. Been dealing with then for over 15 years

D

Dustin Cooper

If your looking for a retail store where you will be treated with an absurd level of rudeness and an atrocious attitude then you have come to the right place. We sent an employee into the Ukiah location to pick up some hardware for an event we were putting on. The store sold him the wrong hardware and then refused to refund the cash despite the trying to refund the hardware completely unopened, unused and within 15 minutes of the purchase. We were refused a refund and had the manager call from the store on Monday when she was in. She was extremely unprofessional, used profanity and suggested when shopping in retail stores to request a detailed explanation of the return policy. Take your business to Walmart and save yourself a headache.