Euclid, United States
22001 Lakeshore Blvd
N/A
+1 2167312155
Online careDeliveryDrive-throughIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Passport photos
This CVS is open 24 hours. That is why they get one star. (Otherwise I'd give them zero). The staff is minimally friendly to the extent necessary to do business, but not a hair more. If you call this pharmacy on the phone, expect an average wait of one hour. While you are in the store, you will hear calls on hold continuously paging the pharmacy staff and go unanswered. Don't expect them to do much over the phone, however. I called to get a prescription re-billed which Discount Drug Mart did for me without any problems, but the employee had trouble understanding what I wanted to do and the pharmacist refused to do it over the phone under the stay at home order. She wanted me to come in or use the drive through for something that could obviously be done via email, fax, or phone. I forgot to mention...Normal products are priced very very high. If you don't use a coupon, you'll be paying prices in excess of 50-90% over suggested retail. Very hazardous place to shop for those who can't figure out the complex coupon system they have.
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The absolute worst customer service I’ve ever experienced from a pharmacy.. very very very SLOW! I ordered my medication 2 days ago and when I got there I had to wait 20 minutes at the window for them to hand it to me .. they are extremely rude and act as though they hate their jobs .. I’m coming from Walgreens pharmacy and truly regret making the switch to cvs.. they are complete TRASH
Terrible experience. unnecessary waiting time even my prescription is ready. because they are not putting a person who is only responsible for pick up. Also prices are expensive than other pharmacies around. Also, I saw it firsthand they are not using any gloves while they are doing prescriptions. I never go again. There is no any customer satisfaction at all.
Very slow at drive thru. I’ve never experienced anything like it.
Worse CVS I've ever had to use. Judging by other reviews I see that I am not the one who's crazy. The pharmacy staff is very rude and will leave you on hold for long periods of time. The woman who answers doesn't tell you when she's putting you on hold. no matter how polite you are to her, she however, is still rude. They're not helpful at all. I went to have a profile transfer and they only filled 2 of my RXs. When I asked the pharmacist about it and she pretty much shrugged me off. I wish I could switch back to the Walgreens down the street. They had way better service.
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