Eureka Springs, United States
5, Woodsdale Dr
N/A
The house we rented was great (28 Bandy Drive), plenty of space, nice kept up and the view of the lake was awesome. The management of Island Motel and Resorts leaves something to be desired as does their online reservation system. We reserved this house last year, input all of the required info, including guests and their ages and were given a price. When we showed up to check in they asked how old everyone was and then proceeded to tell me that the price is dependent upon number and age of guests. So we were charged extra, even though we gave them that data last year when we reserved. I asked for the manager and was told she wasn't in and would be back the next day. I asked for her to call me and I never heard from her. I stopped in their office twice to no avail. Bait and switch or a poor online reservation system, I cannot decide. I would never rent a house through them again. Charging extra per person is not normal for a rental house, but if I knew it up front I wouldn't have been nearly as upset. And to top it off they charged for my 13 year old special needs son, even though he's the size of a typical 7 year old. COME ON!!!!!!!!!!!
like
Nice. Except no potato peeler. But we bought one to leave here. Ya I would come back.
Nice motel only one in Holiday island
The price is fantastic for motel lodging, especially a quick overnight trip to the Eureka Springs area. As others have noted, it's a \working class\ motel. Translation: it's old, it has the smell of an old building, and there's nothing particularly special about it, the surroundings or the amenities. Food and shopping is some distance away. I recommend the back route in/out of Holiday Island IF you're going to/from Eureka Springs. If you're looking for a bargain, this is it. But, I would recommend you bring a long some Febreeze or similar if the musty smell of an old building bothers you.
Friendly and helpful staff. Loved our little house! When I had an extra guest join us, I let the staff know so they could make changes to my bill--as stated in the paperwork. No issues or unexpected charges. Would stay here again.
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