Everett, United States
531 128th St SW
N/A
+14253484270
Came here today because I had ordered tires off of Amazon and this was the closest place to me. Staff isn't attentive and seemed careless. They get the job done but at a cost. I had just gotten my seats detailed and I was left with oil marks and what not on my passenger seat and driver seat as well when finished. Took them about three hours to make my seats go from cleaned to dirty. If they're this careless when entering your car, how careless do you think the service was ?! 1st and last time customer. They can't even get Google to update their picture or listing in Google Maps \u200d️ Cheap oil changes is probably their only pro. Cons out weigh this shop by a long run. Take your business elsewhere. Amazon, shame in you for listing these guys as a reputable dealer!
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Really appreciate Johnny and Tony, and their honesty. I had a vehicle with a specific quirk, and lacked the garage to complete the maintenance myself. I scheduled an appt, and unfortunately had to reschedule due to availability of techs. They were able to put me on the schedule for the next day they had someone available. Johnny and Tony were both not certain the service I was requesting was going to fix my problem, and concerned that I would be sinking money into maintenance not needed. I appreciate them trying to save me money! In this instance, the maintenance worked as hoped, and the vehicle has been running perfect for the last 2 weeks! The team went above and beyond in the efforts all the way around. Thanks!
It's now a Pep Boys... Enough said? Used to have that \we want to be your mechanic\ feeling. Not so much anymore. Need to find a new go-to.
Gary and Johnny are amazing. The staff are awesome. Had an issue with some whining noise from the back thought it was brakes but they found a bad wheel bearing and replaced it. The noise was still there and it turns out it was my brakes. But had they not looked at the wheel bearing that would've caused me a big issue down the road. Magnanimous efforts and stupendous job all around. Will be recommending and going back whenever I need.
I went here went it was called Elliott Tire & Service Center ... took my car back for warranty work and now that Pep Boys has taken over they didn't have any of record of what Elliott's did! Good thing I kept all my receipts! If you don't have your receipts you might not get any warranty work!
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