Chicago, United States
6111 S Sayre Ave
N/A
+1 7735862772
When I had trouble assembling my craft stand, this company was very helpful, responsive and supportive. I appreciate the communication and follow-up. I can't wait to use the stand. Beautifully made.
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My right wrist had surgery for de Quervain in 2016. The 1st surgeon cut my radial nerve & was repaired by a 2nd surgeon. My pain is constant with my thumb and index finger numb & tingling. Yesterday my sister & I were shopping in Hobby Lobby so she could get some stitchery yarn & I saw the Thergonomic Hand-Aids. As a retired nurse, I felt this product might help my hand. After walking out of the store, I put the right one on & within 10 mins. of wearing it, I had less pain, my hand felt more relaxed & I could tell it was feeling much better. I wore it to bed & felt no pain waking up better than in the last 4 yrs. of suffering this surgical error. My sister bought me this product for my 72nd birthday Nov. 4th & I just told her I will be buying replacements the rest of my life! Thank you F.A. Edmunds for relieving the worst nightmare (surgery) of my life. (I took the 1st doctor before the AZ Medical Board too).
I ordered the set of 9 sizes of stretcher bars on amazon. The seller is listed as Frank A. Edmunds. I received seven of the nine sizes. I am missing sizes 8 and 9. I tried contacting amazon to correct this, but all their phone lines stare that due to COVID they are not taking calls. I don’t want to return all the bars as I have already used two sizes and they would be unable to resell them. I would prefer to just have them ship me the two missing sizes to save on shipping cost etc. I tried submitting this online but am only given the option to return these. I called Frank Edmunds and spoke with Dennis Klig. He is shipping me the two missing sizes. He said they don’t actually sell directly to Amazon any longer. They sell to a middle man who sells their products on amazon, so this isn’t even their fault, but he is mailing me the missing items anyway. Thank you!
So I bought a stretcher bar kit from them 1 year ago. They no longer make this item. Right before Covid shut down one arm cracked putting into a stand clamp. They won't refund because bought from Amazon. Amazon won't refund because it is more than a month since I bought it. Wont be using their products again.
Deli
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