Miami, United States
4548 SW 71st Ave
N/A
+17862913935
I discovered Fabulous Weddings and Invitations through my friends and family, who have worked with Yesenii Santana previously. Our relationship started very simple with just ordering our beautiful invitations from her... But Yesenii made me feel so comfortable, that I automatically knew I wanted her to be my Day of wedding planner as well! My special day was truly amazing and soo flawless and I have to give the true credit where it is deserved! I highly recomend Yesenii, she went above and beyond for me. It was so gorgeous and I am so thankful I chose her to be my wedding planner and that she was able to make my wedding day a True fairytale!
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I'm not one to write negative reviews but after the horrendous and humiliating experience my fiancé, my family and I had with Yesenii this is the least I can do. The only decent thing about the whole experience with this irresponsible woman was our first meeting, in which we got the invite we wanted. The rest was just a nightmare. Yesenni is very unorganized and very irresponsible, she didn't listen to the changes we wanted, she was very rude when she drop off the invites at our house, she was really late and gave us nothing but really bad excuses. The level of customer service we received was horrible and completely unacceptable under any circumstances . The final product was pure garbage. We received our invites with two different color envelopes!!!! The printing on the return labels on the envelopes were completely off. The wax stamp we paid for was horrendous. The spelling on some of our guest name was wrong even after we gave her the correct list with names and address. we have to contact our guest to apologize for the mistake. What's worse, when we confronted her multiple times she did not seem to care at all, we have yet to receive an apology. Yesennii was very dismissive and this has been one of the worse experience I have received in my life. I only hope no one else has to go throw this. My fiancé and I were very understanding about her multiple delays and mistakes but at the end it was not worth it. I would never recommend her to anyone. I was very surprise she has so many good reviews. I'm sure this review will get deleted. Do not do business with Yesenii and Fabulous Weddings & Invitation. Not worth it!
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