Elkton, United States
5930 Telegraph Rd
N/A
+1 4434063456
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Tonight at 9:30pm, I received a text from the owner (Kim) of Fair View Saddlery. She wanted to let me know that the tall leather boots that were ordered for my granddaughter had come in. She said that she would be in my area (Smyrna DE.) and would love to drop them off. She knew how excited my granddaughter was, about getting her special ordered boots. Kim and her entire family went out of their way to deliver my order tonight. I have never experienced this type of service ever. I highly recommend Fair Hill Saddlery. They definitely go about and beyond for their customers. Frankie and Kim Chick thank you so very much for all you do.
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Well laid out shop. Knowledgeable and friendly customer service reps who are not pushy or hovering. Cute dogs and a lot of diverse options from brands that not every store carries. For me it was a game changer that a local store to me is carrying every MIPS helmet offered in the USA now, in one place. It saved me time and showed that they get that my brain is important to me. Many thanks for a great shopping experience!!! I will be back.
A few weeks ago I tried to order a pair of Roeckl winter gloves online. The order didn’t appear to go through so I called the store and spoke with a sales associate. The associate couldn’t have been more helpful (and even apologetic for my trouble with making the order). When the gloves arrived, I was simply astonished at how beautifully they were wrapped! I felt as if I had had a present sent to me!! Absolutely by far, outstanding customer service and certainly, I appreciate that my order was treated with such care and respect!!
Great place and very helpful staff. Love coming here, they have a nice selection of everything for your equine.
Always such a pleasant trip and so many pretty things to choose from. The staff goes above and beyond for the customer. We love Fair Hill
Convenient, affordable and a great selection. Love this place!
Friendly, helpful staff and a great variety of products at reasonable prices
I'm new to the area and just getting back into riding after a number of years off. The staff at Fair Hill were all SO friendly and helpful -- I could not have asked for a nicer introduction to the local horse community. They were incredibly patient with my slow helmet decision-making, and the owner (Kimberly) also very kindly price-matched another retailer for me. I will definitely be back!
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