Fairfax, United States
3163 Spring St
N/A
+1 7033858280
Gender-neutral toiletsMechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Great turnaround time and quality .The customer service was top notch.Would use again if the need arises.
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Got my BRAND NEW car hit by someone not paying attention, probably on their cell phone. I was devastated. I found this shop through my insurance company USAA and saw they had great reviews so I went to have an estimate performed. I originally was going to use my dealership, but after seeing how they handled the scheduling process, the thoroughness of the estimate that was prepared, and the overall amazing customer service I decided to give them a shot at repairing my vehicle. I am so glad they did. The attention to detail is second to none. They got my vehicle to tip top shape and even showed me the documents describing how they calibrated all of my safety features. They truly care and that is hard to find now a days. Consider me one more satisfied customer!
Outstanding customer service and top quality work on my Range Rover! Adam handled all my repairs and kept me informed every step of the way while working with my insurance company. My car looks like new!l All sensors and cameras work perfectly. So rare to find honesty, professionalism, and attention to detail. These guys are awesome! Highly recommend!
I would highly recommend Caliber Collision for any repair large or small. I was rear-ended on 66, they had my car was ready early and looking like new. They kept me informed the entire time my car was in the shop through text messages and were available by phone if I had any questions. My entire experience from dropping my car off to picking it up could not have gone any smoother. They went above and beyond and although I hope to not get in another accident if I do they will be one of my first calls.
They had the documents I needed to sign ready as soon as I arrived for my appointment. The technician came out to the car with me for inspection. Everyone was properly masked. Because I had no access to transportation home, an employee used his POV to drive me home. Excellent service
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