Fairfax, United States
3903 Fair Ridge Dr UNIT 203
N/A
+1 7032464555
On-site services
Good for kids
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
This is a great gym. Friendly, clean, and have excellent equipment for a fantastic workout. My experience when I did “ go” to the gym was excellent and I wish I could have continued to attend if not for COVID. Now the reason why I took a star off. My account was past due, and I completely understand and take responsibility for it. I want to apologize to the establishment for not providing 30 days' notice and letting them know I did not wish to continue with their service. A lot is going on with the world due to COVID, but at the end day, that is not a reason to be unprofessional, and I take full responsibility/blame. My only issue is that my contract end in August, and the gym automatically renew it. Now I know the original contract state that it will automatically be renewed when the term-end but let’s be honest, I haven’t gone for months.... why would I want to continue the contract. I guess I felt the gym could not have charged me for that, but legally I know I’m in the wrong. However, I just think the gym could have been more understanding and disregard the automatic contract extension charge, especially during this challenging time. I do understand this is business, so they are not wrong, but this is my review of my experience. Additionally, the “ maintenance charge” seems convenient to be charged at the month I’m leaving “ September” when last year it was charge in October. Anyhow, this is one of the best local gyms around, and maybe in a different circumstance ( without COVID), your experience will be much better than mine. Again, I wish they could have been more lenient/understanding of the fees, but hey, it’s a small business, and I don’t necessarily feel bad for paying it. I want to thank the gym for providing me excellent service and wish for the best.
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As a former XSport and 24 Hour Fitness attendee I can tell you that IMP is a breath of fresh air. I’m never waiting around to use equipment, patrons actually put their weights up, and it has everything I need. No one is needlessly taking up equipment by playing on their phones for 20 minutes at a time. And the facility is actually clean. Ownership and employees have been nothing but awesome to me. I’d recommend this gym over any other in the area. Note: I usually workout in the 4PM-7PM time frame.
Some machines are not updated. Broken pieces but I guess its better than nothing.
Love the gym and the efforts to keep everything clean and organized, especially during COVID-19! No regrets to being a member
!!!!!!!PLEASE EVERYONE READ THIS BEFORE YOU COME HERE!!!!!!!!!! Worst gym ever. Their worker begs me to join their gym and it came to my nice side so I did. They have the most absurd rules like you have to scan the front door and go through a face match system to even go inside. Half of the time there is not even a employee at the gym. Today I came with my friend to the gym and the front card scanner made us wait outside in the cold like usual when we got in there was no one at the gym. And there is a sign there that says if there is no one within 10 feet you can take of your mask. And since there was no one in the whole building we just put down our mask while we did pull ups. Then the owner comes in yelling and cursing at us. Threatening us and using hard profanity. I will never come back to this gym and no one should ever come here they are so over priced and they defintly don't have anough equipment. And the last photo I shared is the worker taking pictures without a mask at imp even doe the owner literally kicked us out for not wearing a mask and told us EVERYONE HAS TO WEAR A MASK AT ALL TIMES, even when the gym was empty. Looks like the owner is stupid and a hypocrite. I bet he is gonna go ahead an say I am lying and that he never did that. No customer should have to deal with a owner that treats their customers like a dog. I am not trying to ruin anyone's buisness I am a buisnessman my self. I just want everyone to know what to expect. If you dont wanna belive me listen to other peoples reviews. Everyone can't be lying
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