Fairfax, United States
2817 Dorr Ave suite d
N/A
+1 8664847786
Wheelchair-accessible entrance
I just wanted to leave a quick review and say that Ipsun has been great to work with. From the very beginning, they were communicative and walked me through every step. Although COVID made everything a bit slower and more difficult, I basically got to sit back and let them take care of everything, which they did. When the time came for the install, the team was very quick, professional, and did a clean job, which looks great. I would not hesitate to recommend Ipsun and I am looking forward to cranking out the kilowatts.
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We are very glad to have used Ipsun! From start to finish, the team was responsive, professional and top-notch. Working with Elizabeth was terrific--she represents Ipsun wonderfully, and was a pleasure to work with. Same can be said with all the other staff we engaged with. Financing through the Clean Energy Credit Union was a huge reason why we were drawn to Ipsun. Also, we found their panels to be superior to Solar Solutions, namely higher productivity, and that they were flat to the roof (they also found a way to fit more panels on the roof too). Entire process occurred during pandemic, and all staff safely followed social distancing, etc. Would strongly recommend Ipsun.
I would recommend Ipsun to anyone. They are kind and professional. I did have 2 issues I want to explain: 1) It took 8 months from initial meeting to turning system on. I am going to blame Covid on this one. Permits were delayed and the like. But I was worried because I needed to complete the process in 2020 for the federal tax credits. 2) Many times I felt they lacked communication. I had to reach out to ensure everything was on track and going well. Without me talking to them there could be periods of 8 weeks with no communication. I gave them this feedback in person and they said they are working on it with a \tracker\. So this may be resolved for you.
Ipsun installed our system in July and the system was turned on last month. We were pleased with the professionalism of the installation team and their attention to detail. The panels are aesthetically pleasing, and I have had several positive comments from neighbors on their good looks. We are looking forward to reducing our utility bill and contributing to the health of our environment for generations to come.
Very organized and professional group of people. Easy to work with and explain any questions in an understanding manner. The portal they use to interact with their customers allows each department to address your individual concerns, from design and engineering, to project manager, finance, and more. Also allows payments to be made easily with a few clicks.
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