Fairfax, United States
12000 Fair Oaks Mall
$$
+1 7039912300
N/A
I was not told that contractors would do the repairs not Sears personnel. When I asked for assistance, Sears told me they would provide Sears personnel who would identify themselves with Sears badges and arrive in a Sears truck. The work was fine and the men very professional however.
like
Everything is fine. The repair person was within the time frame we were given, was friendly and fixed what was wrong with the dishwasher. Good service.
Here why I did not like this business. Paying 169 just to have someone take a look at your appliances is too much. But they do tell you upfront that you will have to pay it when you are booking your appointment online. I can buy a new refrigerator with that money.
I have spent three hours on the phone with them as they stall and do not agree to follow the service contract that I have with them. They refuse to replace the dehumidifier because a replacement part is not available. Replacement is spelled out as a remedy in the service contract.
Deli
The best companies in the category 'Deli'