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Williams-Sonoma

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Fairfax, United States

williams-sonoma.com
Chinaware store· Gift shop· Kitchen supply store· Cutlery store· Gourmet grocery store

Williams-Sonoma Reviews | Rating 4,2 out of 5 stars (5 reviews)

Williams-Sonoma is located in Fairfax, United States on 2920 District Ave #115. Williams-Sonoma is rated 4.2 out of 5 in the category chinaware store in United States.

Address

2920 District Ave #115

Price range

$

Phone

+1 7032805180

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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C

Claudia LaFreniere

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The store is beautiful and the area offers many high end shops. However, my experience at this store was poor due to issues with their system. It took over 40 minutes to do a simple return. They also only had two open registers and the checkout line wrapped around the store. This caused bottlenecks throughout to the point where people outside were waiting in line to be able to get inside the store. They need to think more about improving their checkout process. There is no good reason to have only two open registers on a busy weekend right before the holidays - even with COVID. The cashier lady was wonderful, however. She was very patient, though I could tell she was a little stressed over the fact that the system was acting up and nobody at the store was able to provide her any useful assistance. She ended up having to call customer service and they ended up doing the transaction on their end. To make matters worse, I realized days later that the refunded amount was incorrect. They forgot to factor in the taxes! It has been a hassle getting this resolved with customer service after the fact.

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Justin Alexander

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Best place I've found for high end cooking in kitchen goods. I was under the impression I can order online and pick-up in-store however this location along with many others our closed.... which is understandable

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Goht VanDenBrink

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I’ve been buying products at this store for years. The receipt says it must be “new condition.” I recently brought back an item that I tried it once and it hurt my hand when I used it. The store manager refused to refund the return stating that they only take back new items that never been used Period. The return policy is intentionally deceptive. None of their sellers ever told me about this. You lost a customer in me for life. Too bad.

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RICHARD THUEMMLER

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Got star wars cookie cutters here. Nice selection of stuff. Interesting to walk around and see neat things they offer.

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George Zoto

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One of the best stores and user friendly employees! Supporting a good cause puts them in the best place to visit category!

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