Fairview Heights, United States
5926 N Illinois St
N/A
+16186248130
I can honestly say, I have never had a more creepy experience in a store than this. I will never return to this store. The guy working today was super creepy,, sarcastic, complained about having pneumonia and went to the bathroom, in the middle of the sale. I walked right in, picked up exactly what I needed of the shelf, then he announced he going to the bathroom and that I needed to wait. I only waited because I needed a futon cover. If I didn't need this thing so bad, I would've left. There were wasps flying around and the building was unbearably hot. I pray this cover does so I don't have to return. Oh and by the way, I asked if they offer military discount and he said, "Are you going to pay me more since I'm a veteran?" In a serious, argumentative tone. 3/4 of this town is military, I would suggest, if you don't offer military discount just say you don't. No need to talk like that to customers. Ugh.....I can't put my finger on this guy.... but got super creepy vibes. Also wanted to add, he insisted on comparing my license to my bank card, his fingers were all over my property and it took him way too long to look at my name. Over all, the experience left me very uneasy and intuition left me super creeped out.
like
Leave preconceptions at home, I suggest, & you'll do whatever. I had a few as I visited there my first time. Jerry & Ken not only know what they're doing in the business sense, - they're perceptive & intuitive, along with friendly & courteous. Me for example; I've had a budget ball & chain sparing all the fine details, and both of these gentlemen assisted me to my increased benefit.. they do it like you & I breathe: it comes natural to them. Rating Stars ? Tops and then some. One of a zillion old sayings to shake the dust off, here.. don't blitz thru.. like life.. take time to capture the aroma of the espresso.
If you want a great deal on a new mattress make sure you stop in here. I did not know how much better mattresses are now. I talked to the owner and she helped me find a very comfortable mattress. I had it delivered, the delivery men were very professional, set everything up and took away my worn out mattress.
Not recommended. They follow you around and pressure you to make a decision before you've even had a chance to really look at the options. Also, to concerned with selling high end items and do not listen to the needs of the customer.
I usually hate mattress stores, but I like this one. I found the staff friendly and helpful. The prices are very good.
Bought a futon previously in March and service was great. Went back June 20 at 3pm salesman was horrible. He was very rude and condescending. Acted like I was bothering him, and I was the only person in the store. As a return customer I was ready to buy, but now will never return and will definitely not recommend. I just wanted the owner Nancy you know this!
Really enjoyable experience, I was pleasantly surprised how less I had to spend for a great mattress. I thought I had shopped everywhere and was frustrated by my options until a friend told me to check out this place.
Driven past this place 1000's of times, finally needed a mattress and stopped in. Verty knowledgeable person (Ken) showed me several mattresses that he felt were what i was looking for and I picked out the one that felt right to me, now I sleep better than ever. I learned a lot about how to pick out a mattress and did not have to spend a bundle.
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