Los Angeles, United States
923 Santee St #4
N/A
+1 2136234407
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I ordered a ring bearer suit for my son back in November. He needs it for a wedding in mid-January. After the suit didn't come in the mail, my husband and I called multiple times to see what was going on. Someone at the store took our names each time and assured us that someone would call us back that same day (often she said within 10 minutes). After continuing to call, we were finally called back today and informed that although they had charged us for the suit, they have no suit to send us. They were unable to offer any explanation as to why it took them so long to get back to us or alert us in any way that the suit was no longer in stock.
like
Great customer service
OVER PRICED, RUDE, UNPROFESIONAL !!!! I came in after I was told my dress would be ready and to my disapointment it was not !!! They offer no explanation or any way to make my situation better. They don't care about their customers special events they only care about there profits. DO NOT SHOP HERE check out the Santee Alley instead.
Lovely staff, they were very patient helping us find our boy the perfect suit for a wedding
NEVER NEVER NEVER SHOP HERE HORRIBLE COSTUME SERVICE, EXPENSIVE AND THEY DO NOT ALTERATE THE CLOTHING THE WAY THEY SHOULD THE OWNER IS VERY RUDE AND USES BAD LANGUAGE TOWARDS HIS CUSTOMERS. WILL DEFENETLY REPORT HIS BUSINESS TO THE BUSINESS BEURAL!!!!!
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