Falls Church, United States
3536 S Jefferson St
$$
+17038452661
N/A
Consistently a poor experience! 1st visit: It took the young lady 20 minutes to print about 20 sheets of paper. I was the only customer at the Copy and Print desk, and there were no special request. Simply printing copies of a pdf from an email. Second visit: I'm informed of a new policy to charge 2.50 for any print jobs under 2.50 at the Copy and print desk. Not all Office Depots do this. However, I can see it being necessary when the desk is crowded and there are simple request that can be handled without customer service, but not when there are two to three employees at the desk watching you wait in line for the next self-serve printer to come available. Third Visit: My printer died and I had to return to this location to print another document. After waiting about 20 minutes in line for self-serve printers I ended up helping the customer ahead of me as no one in a red shirt seemed to notice her need for help. (Again, not busy in the store) Now I'm doing the job they wanted to charge me for. Unacceptable!!! I finally complained that they can't both charge me for customer service and leave customers to help other customers.
like
They got some good variety of office products and some things are always great in the clearance areas. I have always had got some great deals.
Evelyn, the sales associate (thinking back, I think she's a manager) was very helpful and kind. I was going to buy a small can of cleaning duster but after talking to Evelyn, she convinced me to buy the bigger can. My first time going to that Office Depot, encountering Evelyn made a good first impression, would shop there again!
Last time I stop hear! I will definitely go out of my way to another store. Asked for some assistance on making some copies and was told just look at the instructions. Great customer service ;)
Not much in Clearance, but open and try to see if some things work for me...
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