Falls Church, United States
2956 Gallows Rd
$$$
+1 7039926560
N/A
In-store shopping
Wheelchair-accessible car park
Overall, I usually like this store, that is why I am giving it 3 stars. I went back there for the first time since the pandemic started. I was excited when I walked in because there were signs all over the store that said 50% off for members. I am a member. Awesome, even better than normal. My kids were either me. We really haven't shopped for clothes since all this started. We went up to the register and I gave them my phone number, they found my account but no coupon. They said not everyone gets the coupon at the same time to prevent overcrowding in the store. I said, can you work with me since I am standing here with 100s of dollars worth of clothes. They side nope. People have asked all day. We left with nothing. My elementary -aged daughter had enough sense to ask, if she said that to a bunch of people, who is to say any account has any coupons? Those signs could be up in hopes people get up to the register and just decide to pay full price. It seems like they are unfairly pulling people in. I explained, it was called false advertising and it was illegal.
like
Parking was available and Donation center was right in front , inside was not clean I saw a lot of stuff on the ground . Staff was out but somehow today its seems everyone was tired. We come here a lot my family bought so many great things we like to see it clean and organized please. Keep up the great work and see you soon
Many pearls among the trash. The employees are generally nice. Discounts offered under various opportunities (members, holidays, certain days). Prices are generally good. I don't believe this is A THRIFT STORE, I've been told by employees that they operate on a profit making model.
Always find something that is useful or \unique\. Especially in the furniture section. I love this place! (But I can say that about almost all thrift stores)
Increasingly management / the company is cutting corners with the customer. 1. There is no AC, it’s extremely hot in the store, the workers are in this heat all day long. 2. The men’s restroom is FILTHY and one urinal has been broken for months. Someone should call the health department on them. I will be adding photos shortly. 3. At all other Unique stores records are 2 but at this location they changed it to 4. Maybe someone is skimming money? 4. They have money for new credit card readers and a big green blowup using a fan, but no money to properly clean the restrooms. 5. This store will sell ANYTHING. I once saw plastic Talenti ice cream containers on the shelf with price tags on them. 6. And last but not least, in case you did not know, this chain of thrift stores is FOR PROFIT. The percentage they give to charities is minuscule compared to what they rake in. DO NOT DONATE to this FOR PROFIT chain.
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