Orange Park, United States
1632 Park Ave
N/A
+19042982593
paid half on Feb 22 and was told last Friday, March 19th that the materials would not be in until March 31st. We were originally told the materials would take about 2 weeks to come in so no biggie. But no communication at all by salesperson. So maybe call us and tell us this so we could have picked something else that was readily available. I've had friends who have had their floors done in a weeks time. I hope this customer service isn't indicative of the installation process. I hope to leave a better review after the floors are done. I must say their showroom is a dream but I've gotten better service from a carpet warehouse.
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We went to a lot of different places to price out flooring and selection! We ended up at fantastic floors and we are sure glad we did. Rusty and his clip did a fantastic job. Rusty was very knowledgeable and helped steer us in a direction that was best for us not just what he wanted to sell us. The job came out incredible and the pricing was very reasonable! We are extremely happy.
Fantastic Floors Are Truly The BEST! SALES: Our sales experience with Heath Whiddon was absolutely amazing. He was there for us every step of the way, answered every question and genuinely cared about ensuring that I was satisfied with the service and products from Fantastic Floors. INSTALLATION: BRUNO and his team exceeded our expectations! They were very professional and courteous; we were amazed at the job they did. Our floors look STUNNING! I walk around my house and up the stairs now feeling like we live in a model home. My son said he feels like we live in a new home! Bruno's team attention to detail to the little things made all the difference to making our home look like is should be in a commercial. Make sure you request Bruno and his team when you purchase from Fantastic Floors, you won't be disappointed!
I could not be happier with my experience using Fantastic Floors. Eric was my sales person and he was absolutely wonderful. I made it clear that I had a small budget and Eric made sure to stay within that budget. I also greatly appreciated that he didn't waste time showing me flooring samples outside of my price range. He also was quick to answer any of my questions. I had carpet installed in three bedrooms and vinyl throughout the living room, kitchen, and family. The job took only a day, and the results are amazing. Thank you again Eric, and Fantastic Floors!
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