Fargo, United States
3402 13th Ave S
N/A
+1 7012340939
Toilets
Wheelchair-accessible toilet
Had my eyes examined by the wife half of the duo that runs this place. I asked to try contact lenses and when my eye kept shutting when I tried to touch my eyeball to take the contact out she ordered me to stop doing that. I told her it's a reflex action that I don't control. Like a drill sergeant she ordered me to do this and do that; stop doing this and stop doing that. Apparently she feels safe to treat the clientele however she wishes since she has her husband there at all times to back her. Then she assigned a young employee to assist me with putting the contacts in and taking them out, who was also not the friendliest (one suspects that employees that aren't treated well may then not treat the customers well). That employee then put in the order for my eyeglasses and when I came back another week to get them I found she had ordered bifocals when I was supposed to get trifocals. The eyeglasses frames were also too tiny for my adult male head. This other employee who gave me my order said the frames only come in one size (that would have been nice to know before I ordered them). I gave up and went elsewhere. They never gave me a copy of my prescription.
like
I called in and scheduling an appointment was easy. When I went to my appointment, I was helped in a timely manner. I ordered my contacts and got them for a reasonable price (rebate was also easy to file). Everyone was polite and I didn't have any issues working with anyone.
I had my eye exam by Dr Prasad and she was Awesome. She is very knowledgeable. I was very impressed with how professional she was along with the advice that she gave me with my contacts. She was friendly and made me feel very comfortable. I highly recommend this office. The staff was very helpful when I picked out sunglasses and glasses, they have a great selection of both
Abby I belive was her name, was very nice and willing to help me with my insurance situation an get it handled for me. Highly recommend sterling optical! Very professional and very nice people!
I am a recent customer with a purchase of two new pairs of sunglasses. The customer service was superb and the selections Wonderful!!! They even fixed a pair of old sunglasses purchased elsewhere free of charge. I could not be happier with the services and products ! They were even on sale for 20 percent off! Paul
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