Farmers Branch, United States
13950 Senlac Dr suite 100
N/A
+1 9722355050
Hot Shot was supposed to deliver our package yesterday morning. Sent us multiple text for weeks saying our window was early in the morning. The night before they told us it would be delivered between 8-1030pm. They never showed up. Said the truck broke down. Now we have called multiple times this morning and still no update. The mystery manager there clearly does not know how logistics work. Worst service ever and Amazon will be hearing about this.
like
Worked for them for 2 weeks. Very unorganized. Lied about the pay. Poor management that put the blame on each other. Couldn't find items to be shipped. Warehouse workers with bad attitudes. When i tried to communicate to them about my concerns, I literally had to chase them around the warehouse to just get blown off. Customers complained about getting items weeks into months late. They allowed some drivers to block docks that were not even at the location and they only had a few docks to begin with. Drivers and customers, stay far away!!
The guy that runs the office on Saturday doesn't do his job. Wont take deliveries if you're the wrong color. Even thou they lied to my broker saying that they'd take the delivery on Saturday
Ordered a bed frame from studio McGee. Delivery window was 8-12. It is 7pm on Friday and they have had excuse after excuse, the truck “broke down” multiple times. Literally waited all day for this delivery. The WORST customer service
0 stars would fit this company better. Will straight up lie about where your freight is. Will give you a day and then just leave you waiting all day to find out that they didn't even put it on a truck. What a joke of a company.
Deli
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