Farmers Branch, United States
1607 Lyndon B Johnson Fwy
N/A
+19729197800
PART 2/2 response to ANDY WALTERS All the way to completely revising the commission structure to truly disservice the ones who are on the phones making it possible. Rather than payout per individual performance (as it originally was), it dissolved into a cutthroat system to where only the top 5 or 10 agents were truly making anything close to what they were used to (depending on your contract). Opportunities to move up in position were little to a joke, most times giving coworkers I knew additional workloads (sometimes double responsibility) for the same pay and an empty promise, stringing them along for that of a promotion/raise. Truly just pitiful behavior at times. I won’t even lie, it got to a point to where between my personal life and the stress of this environment, come time I marked a year tenure, I stopped caring altogether. Luckily enough, I had probably the best manager in the building. I can voice a back for a few others, but she was THE one who held it down for everyone on the floor, including other managers. Without her, sad to say you’re running on sleet my friend. I started the position when I was 20 years old and ended my tenure a year later at 21. If you’re older than 25 considering this company, truly, bless your heart and God bless Like an old coat there used to tell me, “use this place to add add as many new experiences to your resume as you can, then get then **** outta here”.
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UNPROFESSIONAL, FRAUD, SCAM, DO NOT APPLY. THEY HIRED ME. I DID THE BACKGROUND CHECK, THE DRUG TEST, DID ALL OF THE ONBOARDING, EVEN WENT OUT AND BOUGHT ALL OF THE EQUIPMENT I NEEDED TO OPERATE AT HOME! BECAUSE THEY TOLD ME I WAS HIRED AND SENT ME ALL THE APPLICATIONS I NEEDED TO DOWNLOAD FOR THE VERIZON SOFTWARE THAT WE WERE GOING TO BE TRAINING ON FOR ON THE 7TH OF AUGUST 2020. THESE PEOPLE LITERALLY WAITED UNTIL THE DAY OF TRAINING 8AM IN THE MORNING TO BOOT ME OUT OF THE ONLINE TRAINING ROOM WITHOUT NOTICE. I SPENT 2 AND A HALF HOURS ON THE 7TH OF AUGUST TRYING TO GET SOMEONE TO EXPLAIN WHY I WAS KICKED OUT OF THE VIRTUAL TRAINING ROOM WHEN I DID EVERYTHING I WAS SUPPOSED TO AND GOT THE HIRING EMAIL/JOB OFFER EMAIL. SOMEONE FINALLY ANSWERED ME AFTER MY TRAINER STOPPED REPLYING TO ME AND CLAIMED THEY WOULD CALL ME THAT DAY. YALL KNOW THEY HELD ONTO MY PAPERWORK AND RAN MY CREDIT AND DECIDED TO KEEP THAT INFORMATION FROM ME UNTIL TODAY BUT THEY HAD THE REPORT SINCE THE 7TH OF AUGUST. NOBODY EVER CALLED ME OR EMAILED ME. THIS IS AN INCONVENIENCE AND A WASTE OF TIME. PEOPLE ARE OUT HERE LOSING JOBS AND FIGHTING FOR NEW ONES . THE MOST UNPROFESSIONAL COMPANY THAT I HAVE EVER CAME ACROSS. THE ENTIRE HR/RECRUITING DEPARTMENT NEEDS TO BE LOOKED OVER AND REASSESSED.
This is a very good company to work for they take very good care of the employees and all management and supervisors are friendly and great to work with and I agree that bad reviews might be due to no self responsibility for actions and but to actually adults that work hard to make it through they are very understanding and also even with the covid they do their best to guide you through problems like a friend would I see the employee of telvista as family.
BE WARNED WHEN YOU SIGN UP WITH T MOBLE WE SIGNED AND PAID FOR A I PHONE I THEN RETURNED IT AND CONTINUED USING MY OWN PHONE ONLY TO FIND THEY PUT US ON A LEASED PHONE. PLEASE BEWARE OF THEIR POLICY AS THEY WILL BILL YOU SAYING YOU ARE ON A LEASE. DO NOT I REPEAT DO NOT DO BUSINESS WITHOUT WATCHING WHAT THEY GET U TO SIGN
I receive a call from Telvista offering me a position, I accepted an interview, I came and went through a easy process and was given a date and time to report for training. My trainers are so friendly and knowledgeable, everyone I have meet is happy, you see friendly smiles everywhere. From seeing and learning how easy it is to move up in the company is what I like the most. I look forward to begin my next chapter.
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