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The Mansions at Mercer Crossing Apartments

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Farmers Branch, United States

mansionsmercercrossing.com
Apartment complex· Apartment building· Apartment rental agency· Condominium complex· Condominium rental agency· Real estate rental agency

The Mansions at Mercer Crossing Apartments Reviews | Rating 4 out of 5 stars (5 reviews)

The Mansions at Mercer Crossing Apartments is located in Farmers Branch, United States on 1850 Mercer Pkwy East. The Mansions at Mercer Crossing Apartments is rated 4 out of 5 in the category apartment complex in United States.

Address

1850 Mercer Pkwy East

Phone

+14695756312

Open hours

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Lamees D

My husband and I are relocating from GA and looked at many apartment complexes online. Prior to our tour at the Mansions, I spoke to Tiffany and she was incredibly helpful. Upon arrival at the leasing office, Tiffany quickly remembered our phone conversation and was just as amazing in person. She went above and beyond to ensure the application process went smoothly. Thanks Tiffany!

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Stephanie Irwin

Brand new complex. Wonderful community. Beautiful apartment. Great amenities. Safe neighborhood. Friendly staff. Close to highways. I'm close to work, grocery stores, shopping, highways, and everything else you might need. It really does check all the boxes and I'm very happy with my move here. It also helps that Tiffany and Robert in the office are awesome!!

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Danielle Fernandez

I could not tour due to having to relocate so quick, but I was so excited to move here. The apartments themselves are beautiful. My heat did not work when I moved in but maintenance was quick to come and fix it. HOWEVER, when I went to pick up my keys, I learned specials don’t even apply until the following month, so I was forced to pay a full months rent over 300 in fees I was not even aware of. The garage is nice in theory, until about 9 pm... good luck being able to park on the floor you live on. The dog park has cute toys but stays swamped with mud so I have to clean my dog’s paws just about every time we go out. The other reviews are right, I can hear just about everything in the hallways, and from your neighbors directly next to/above, but thankfully I can’t hear much from across the hall until I actually go into the hallway. I moved in in November and already regret my decision.

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Patty Loo

This place is beautiful and the office staff is so kind. The apartment itself is spacious, beautiful and energy efficient. The complex is clean and very well kept. Ashley made the entire process easy. She has been the best part of the entire moving process. She maintained communication with me before I even toured the unit all the way up to now (2 months in). I signed my lease in August, moved in October, and waited till now to place my review to ensure everything stayed the same. I am very happy to say it has. The few issues we’ve had were addressed very quickly, I submitted a work request at 1AM Saturday and it was fixed by Sunday Night. Maintenance is also very nice and they wear masks when entering your apartment (due to COVID). I recommend this place to everyone!

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Dejuan Sharp

I move in at the beginning of September. But this process was easy and during these times, convenient. I am relocating to Texas and Ashley provided me with everything I needed to know even while out of the office. I hope that my time here will reflect my experience with the staff so far. I am excited about my new journey in the Dallas area and at these apartments. These apartments definitely checked off most of my boxes in my list, including access to stores and restaurants— as well as convenient to downtown Dallas. Update to my review: Upon moving in over 5 months ago, everything has been great. The flaw & reason for my 3 stars is that I am on the fourth floor & I consistently have to beat my floor or contact someone because of noise (including 4 direct complaints to the office). Is my neighbor’s music/bass loud? Absolutely— but do I completely fault them, no. Because I can also hear when they walk or close doors, which to me means that I believe the thick insulation that is advertised between walls & floors do not live up to expectations. This apartment is everything I hoped for, besides my DOWNSTAIRS neighbor (no one lives next to me—yet). I work from home, and during meetings and after work wind down, the last thing I want to hear is extra noise. I will be leaving once my lease is up, and if you move here, just pray that you have considerate neighbors and your apartment is well insulated.

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