Farmington, United States
24260 Indoplex Cir
N/A
+1 2484783958
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
APPOINTMENT ONLY DUE TO COVID. Not referenced in the website.
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Very unhappy with the product support by Genesee and the tile installer that bought the Grout Once product from them. Grout started staining weeks after install which was almost a year ago now. The communication with tile installer has been okay, but says Genesee should handle the warranty side but has yet to ever do anything about. Not even responded to our complaint. As the seller of the product they should handle the warranty claim but are not standing behind the products they sell. Would highly discourage anyone from using them. We are left to leaving reviews to try and get a resolution.
The staff needs some training. Was in the store for half hour with my elderly mother, made eye contact with the woman a couple times she looked away didn't acknowlege us, didn't talk to us, even on the way out. Don't waste your time here.
Genesee Tile has supplied Tile for our Company Hawaiian Touch Construction for over 30 years. We have Many Many satisfied customers with Beautiful Bathrooms And Kitchens. Thank you for everything you do to help our business.
Great product and customer service
Deli
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