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Batteries Plus Bulbs

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Federal Way, United States

batteriesplus.com
Battery store· Cell phone accessory store· Light bulb supplier· Car battery store· Key duplication service· Lighting store

Batteries Plus Bulbs Reviews | Rating 4.2 out of 5 stars (5 reviews)

Batteries Plus Bulbs is located in Federal Way, United States on 31830 Pacific Hwy S. Batteries Plus Bulbs is rated 4.2 out of 5 in the category battery store in United States.

Address

31830 Pacific Hwy S

Phone

+1 2536669555

Service options

In-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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Adrian Frank

Jesse W's performance in replacing the battery in my Samsung Galaxy S9 last Friday the 15th at this Batteries Plus location was stellar! Jesse did a great job with my phone, and he communicated expectations to my wife and I really well so we weren’t expecting more than the reality of what the end result could be. In my attempt to replace my battery myself, I had cracked my back cover. Jesse said he may be able to fix it without having to buy another back cover, but he “under-promised and over-delivered” and we didn’t have to spend the extra money on the new cover! Thanks again, Jessie and Batteries Plus!

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Ethel DeSuze

I didn't know you carried car batteries. Ordered for pick up. Excellent Sales person, took my old battery out and replaced with new on. IN THE RAIN. I'm extremely pleased because I'm a 68 senior lady, and I didn't have to call anyone for help. Happy happy. After going on line, I was also surprised all the items they sale. They have a new customer.

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Kaye Shepherd

Incredibly awful customer service! First time in the store and won't be returning based on the experience today. Between overhearing a transaction between an elderly woman and an associate (tall guy with dark medium beard) and then the interaction we had directly with the other clerk (younger guy, from out of state), it was bad. As someone who has worked customer service for years, it was painful to listen to the way the associate was talking to the elderly woman who had come in with questions. This was the guy with the beard. He was remarkably rude. His tone when talking to her was annoyed, almost condescending and seemed like she was bothering him by asking questions trying to fid what she needed. It was disrespectful. She eventually left without making a purchase. When it came to our interaction with the other associate, we had asked some questions, one where we were trying to find a bulb with a higher wattage in the style of bulb we had brought up to the counter, he just pointed to the box and said, 'it says 13 watts.' After clarifying our question, so we could get an actual answer, he pointed to a corner of the store and said, 'it's over there.' We kind of just stood there a minute until he finally came out from behind the counter to show us where 'over there' was. In the end, we didn't find what we needed in stock. We did grab a few other items but didn't leave on a good note. We got the vibe asking questions was really bothersome and the associates were put off to answer us. It was unwelcoming.

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Joseph Kennedy-Lindsay

I've been to this location three seperate times, each time with an uncommon out-of-date bulb that I thought only the experts at BatteriesBulbs could help find replacements to (or at the very least, point me to alternative solutions for). I'm disappointed and very frustrated to say that every time, I've recieved very brusque and unhelpful service. Far from offering insight, the attendants were openly annoyed that I was coming in with such an uncommon bulb. I would be sent out the door empty-handed after barely a minute of assessment and being told it would be pointless to search their entire stock for something compatible. I can't say whether this is the norm at this location, but I can sadly say this has been my consistent experience here. Very uninviting and unhelpful service laced with what feels like genuine contempt for customers who expect anything above the barest minimum. I genuinely despise using online giants like Amazon while local brick-and-mortar locals suffer through COVID, but this location really leaves no other option.

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Rick Glatthaar

Had the battery I needed at reasonable price. However, same unfriendly attitude I encountered at another store years ago. These guys have the batteries, but attitude culture needs big improvements.

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