Federal Way, United States
32811 Pacific Hwy S
N/A
+12538381429
This place is amazing, I’ve been coming here for years buying jewelry, I purchased a amplifier and a sub woofer, unfortunately they didn’t work properly I came back with my receipt and they exchanged and gave my cash back, these people are amazing!!!! They have definitely earned a lifelong customer
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Great shop nice fast friendly came in wanting a certain amount and got significantly more then I thought I could get highly recommend!!
My experience here was absolutely fantastic, just really want to give a about out to Mark. He was very kind, caring, and excellent to do business with. I am new to this area and he gave me information about all the different places around. Deeply appreciated, would definitely come back here in a heartbeat.
Mallory was super helpful, friendly and worked with us on the items we purchased. Definitely will come back for more. Not like the usual pawnshop where the workers are rude. Really like this place.
I see a ton of glowing reviews for this place and really wish I had a similar experience. I had purchased a .22 from here over 60 days ago and just picked it up this week. I understand that they have no control over the background check period so that's fine, not their fault. However they had the wrong phone number in their system for me so when my initial proceed came through I wasn't contacted and had to resubmit the paperwork. I made sure they had the right number and waited. At around day 15 I called to ask and the guy just gave me a curt \we'll call you\. I explained what happened last time and he asked for my name - not even a second later he says I haven't been approved yet and ends the call. I honestly don't even think he checked. I called back on day 26 (4 days before it would expire and I'd have to do this all over again) and I could barely keep her attention because she was too busy laughing and joking with a coworker or customer. Finally I got a call on day 30, when I was at work, telling me to pick it up today or it was forfeit. I felt like I was being treated as an annoyance rather than a customer. I hate leaving bad reviews but I don't plan on visiting this pawn shop again. The only draw here over other locations is the fact that they sell firearms. Prices are good, store is clean and the location is horrible (I've also worked on pac highway) so there's an expected roughness to some of the staff - all in all I can see why people like shopping here but after my experience I won't be one of them
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