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FedEx Authorized Ship Center

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Pomona, United States

expressshipcenter.com
Shipping and mailing service· Delivery service· Fax service· Mailing service· Shipping company· Shipping service· Store· Copy shop· Courier service· Lamination service· Mailbox rental service· Notary public· Office supply store· Packaging supply store· Passport photo processor

FedEx Authorized Ship Center Reviews | Rating 2.3 out of 5 stars (8 reviews)

FedEx Authorized Ship Center is located in Pomona, United States on 3580 W Temple Ave suite f. FedEx Authorized Ship Center is rated 2.3 out of 5 in the category shipping and mailing service in United States.

Address

3580 W Temple Ave suite f

Phone

+1 9095431982

Service options

Delivery

Accessibility

Wheelchair-accessible entrance

Open hours

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Priscilla A

The store was the nearest place to drop off a package for textbook rentals and it was my first and last time coming here. There’s no signage on where to drop packages so I approached the lady at the counter who promptly told me to stop and not come closer (I was closer to the door than to her). When I told her my reason for being there she cut me off and talked about being six feet away and that it keeps happening. While I understand the caution, I had to ask two more times where I could just put my package. She was rude and dismissive the entire time, focusing more on expanding the disastrous barrier around the counter than offering help. I ended up coming back a few minutes later and taking my package to another Fedex drop off location. It’s been a long time since I’ve had poor customer service, I recommend going elsewhere for shipping and drop off.

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vaniadoll87

Avoid this place at all costs!! Rude customer service, they will nickel and dime you for everything, nothing is priced correctly. The lady in there not only does not understand what you are asking, probably because she doesn’t even let you finish asking the question when she’s already interrupting you. Then rushes you, because and I quote “ I’m too busy for this”. How are you still in business? I rarely post a review anywhere, but I hope this will save your time and frustration. Go somewhere else anywhere else.

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Nehi Patel

When I called twice to ask different questions both time I got a response saying I don’t have to call a lot and just come in excuse me ? If they don’t provide the service why would I go there. And aren’t calls made for the reason so people can call and come in if they’re specially coming in for something, customer service has never been a good experience here

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T F

I have a cracked phone that I need to send it back, and I called to ask if they ship cracked phone. The owner could not understand "cracked" and she said you have to bring the phone to the store so she can understand what crack means. She give me her husband's phone, and her husband confirmed yes. I asked I do not have a printer home, she said I can print the label for you. I assumed it is free favor and when I came to the place, she told me printing the shipping label is "of course "not free. It takes 50 cents to print a label. If it is not free, why did you offer and did not tell me there would be a charge. And she told me it would be 26.70 to ship a 0.15 oz item to Texas from California, and that was the cheapest way. No wonder it had a 2 star review from all customers.

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DANIEL SUN

Do not go to this shop to ship anything. It's almost a scam. The owner wasted 15 minutes to get a quote for my international shipping. It's a gift less than 0.5 pounds... Anyway, the quote was 178 and I usually spend 15 - 20 in UPS, FEDEX or AAE for such a little gift. Do not let the "nice lady vibe" fool you, they let me write down my info and keep you waiting for the most expensive shipping quote ever.

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Joichi Mochizuki

Lost my package. Never got it back. Would not recommend it

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Kevin C

Very convenient. They support FedEx, UPS, USPS, among others. Also, you can just drop off your package if you already have the shipping label and they'll give you the tracking number. The lady is very nice and helpful.

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Makayla Plate

The owner is very nice, but the shipping is way more expensive than going literally anywhere else. It took a different place 3 days to ship a package for less than 2 and this place charged me 7 for the same package to the same destination and it has been at least 7 business days and it hasn't arrived. For a tracking number, it would have been almost 20.

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