Itasca, United States
1789 Norwood Ave
N/A
+1 8009454545
Wheelchair-accessible entrance
Great organized guys here!!!..i picked up many times at this location..shipping office friendly and they always take me in ahead of the app time..great job and thank you guys..
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Had purchased a iPhone belt clip from Walmart. In about two months the clip broke off. I still had the packaging and warranty, so decided to inquiry. They did reply quickly and told me they normally ask for receipts and other documents, but if I could send them a photo, that would suffice. So I did. They came back immediately and said they would replace the belt clip no charge and just give them my address. I did and the clip arrived today. Took about two weeks total. Very responsive company and did what they said they would do and with no hassle. I would purchase products from them again. Keep us the good work. Customer service is king. Richard E.
Just bought iphone 8 case that feels and looks great
LIARS and a SCAM! Would give them 0 stars if possible. Terrible customer service and managers that will lie straight to your face! I ordered a product from their website on Monday. They said it would be leaving their warehouse within 24 hours and I'd receive an Email when it has shipped. Friday morning no Email and I called in and the item had not shipped out yet. I asked to cancel the order. They have a supervisor call me back in the afternoon saying that the item has already shipped and cannot be cancelled. She gave me a UPS tracking number. I checked the tracking number and it says the label was created 50 minutes ago...and of course they say there is nothing they can do. Worse is I will have to pay to ship this 20 pound item back to them even though I do not want it.
Fellowes. A trusted family owned business for over 4 generations. Products for home and office that are dependable, function as described. As promised. As warrantied. I needed to reduce clutter. Insure my personal security by reducing the likelihood of identity theft by destroying sensitive information. I wanted a shredder that was idiot proof. Bought a refurbished cross cut. 100% jam proof was the claim. Never a problem. Was it a little loud? Did it have a blue light a little too bright? Yes to both. That is not the point. I bought a work horse that performed as described. Over 8 years later. I just keep the blades oiled. They have remained sharp. Safe. It stops immediately if it senses a finger. Easy to empty. Indicator for when its full. Information on their website clear, accurate, informative. When I called their customer service I spoke to an articulate human I could easily understand. Answered my questions and concerns promptly without excuses. I had other office products that malfunctioned after a short time, were not local, and did not stand behind their products. I cannot recommend this Fellowes in Itasca more highly.
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