Cuyahoga Falls, United States
2051 Portage Trail
$$
+1 2343340124
N/A
Outdoor seatingNo-contact deliveryDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeHealthy optionsOrganic dishesQuick biteSalad barSmall platesVegan options
Ordered takeout at 11am to be ready at noon. Went to the restaurant to pick up and the hostess said it wasn’t ready yet and to stand outside (in the rain) and they’ll bring the bags up to a table inside next to the window. I asked her how much longer (it was supposed to be ready at 12) she says probably 20 more minutes. Didn’t apologize and just told me to wait outside. There was a handful of people also outside waiting that said they had been standing there for almost an hour. Not one person came outside to apologize, offer a coffee, water, nothing. The male manager standing inside didn’t say one word to anyone either. What type of restaurant has people waiting like that and a manager doesn’t do one thing to acknowledge it?? Didn’t receive my food until 12:45. Ordered at 11AM??! Got home and the food was packaged so incredibly poorly, they made it incorrectly, and it was the worst food I’ve had there. I am so upset with the lack of communication, poor food, and terrible service.
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The best breakfast/brunch spot. I’ve never had a bad meal here.
Pickup order was wrong for the 3rd visit in a row. The cooks must not know the difference between their Turkey sausage and their normal sausage links because they almost never provide the choice that is placed in the order. We tried to call and get it sorted out and after 10 attempts to call and speak to a hostess they never picked up the phone. Try the summit mall location, this location has no attention to detail nor do they answer the phone.
Top notch breakfast and lunch menu. You cannot go wrong eating here. Fabulous ambiance, great location, and excellent service. Leave a big tip!
Great healthy breakfast. Late breakfast, no wait. Friendly employees and excellent lunch options.
Love first watch. Great coffee, great juice, great food, and great service. I especially enjoy their breakfast menu. The menu had healthy options that are delicious and some great indulgent items as well like the lemon pancakes.
I had descent experience dining in at this location. My experience was much different when I went to pick up food. The lack of communication between the front and the back of the kitchen is evident when there is a line of people waiting to pick up orders. No one knows how long it takes. The big guy at the front checking people out was distant and had 0 customer service skills. He was scratching his hair, and handling cash, and also doing pick ups. Cash is the dirtiest thing ever! Hopefully this place improves its customer service.
Very nice location and very good breakfast. pricing and highly quality items. Can be super busy on the weekends so expect long waits on Saturdays and Sundays Outdoor seating available when weather cooperates
Deli
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