Akron, United States
3340 W Market St
N/A
+1 8008601261
Wheelchair-accessible entrance
Please pay attention to a GREAT company in the VOIP Provider space. The company name is First Communications Technology Solutions. Only a customer since December 2019 and could not have selected a better provider for my business telecom services. The ENTIRE staff from Sales to Training to Technical Support have been beyond outstanding! If you are a small time owner or a large Fortune 100 company looking for telecom solutions, DO NOT hesitate to reach out it would be my pleasure to share further positive insights about this gem of a company. email [email protected] Thanks
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First Communications has been an important and reliable partner for us. As a growing company, we've gone through many changes. First Communications and their staff have been a part of that change nearly every step of the way, enabling us to meet and exceed deadlines, enhance network performance and keep our network safe across our multiple locations. Everyone is helpful, from our account rep to the NOC. They go above and beyond and do their best to never disappoint. Highly recommend.
Signed up with First Communications for our business, and there's been nothing but disappointment, from start to finish. Horrific communications skills (still waiting to hear back from a senior level manager to voice my concerns -- no response or feedback). Terrible homework setting up VOIP. They should know why, to First Comm people that reads these reviews, just look up my name and account. Can I post 0 stars?
We had difficult situation with our calls being cut off for a couple of weeks. We contacted our internet provider and they replaced our modem and this that and the other. The problem continued so I called First comm to get involved. They told us of a know problem with our internet provider and to have them disabled SIP ALG on the modems and are not blocking traffic over port 5060. This was a sure fix to our problem. Things are running well! I appreciated the fast contact and solutions First Comm gave us, without phones are business is dead in the water. Paul
First Communications always provides great service. Recently we had to call in after hours for help on setting up one our new circuts with them. Betsy answered the call and was not only able to assist us quickly, but she was very friendly and informative! She made our experinece easy and also helped with another question while we were on the phone.
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