Fitchburg, United States
615 South St
N/A
+1 9785821176
Entire pleasant and professional experience. Comprehensive written guide of what can and cannot be placed in dumpster. Dumpster arrived and left us promptly, as scheduled.
like
This company offers good services in general. Customer representatives are very nice and responsive. Price is fair. However, couple areas need to be improved. A heads up before the drop off and pick up would be nice! On the day of the drop off, it shows up very early in the morning. Before I know it, the driver was on my driveway getting ready to drop off the dumpster. I had to rush out of my door in my pajamas to tell him where to put the dumpster! If I didn't tell him, I was sure that he would just put it anywhere! On picked up day, no heads up or phone call to let me know when the driver would be here neither! I thought they forgot to come and charged me for another day of service. Called customer service and she said they could come any time during business hours. You really can't schedule your time ahead of time with unannounced pick up or drop off! Pretty much showed up whenever they want. That to me is quite bothersome. These are something that they need to improve on.
Needed a dumpster on Christmas weekend and they were the only company to get back to me. Excellent customer service and delivery process at a reasonable price, and unique dumpsters that take up much less driveway/jobsite space. Would highly recommend.
Nice experience with BTDT- Wachusett. We needed a dumpster for a \last minute emergency\ deck rebuild, and figured we'd clean out the basement while we were at it. They were extremely quick to call back after I requested a quote, and helped me figure out what size dumpster we needed. Pick up and drop off was exactly when they said it would be, and the dumpster was in nice shape (you'd think that wouldn't matter, but a previous company gave us one so banged up that the doors wouldn't open). I really appreciated the follow-up call, as well. Thanks!
These people are not very professional to work with. They get your credit card as a condition to rent from them. Then they charge you whatever they want and then make up a reason for charging you more. Be wary of these people spend the extra money and go to a reputable Dumpster removal company. In the end you will save money working with an honest company.
Deli
The best companies in the category 'Deli'