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Fitzgerald Volkswagen Frederick

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Frederick, United States

fitzgeraldvwfrederick.com
Volkswagen dealerAuto parts storeAuto repair shopCar dealerUsed car dealer· Volkswagen dealer· Auto parts store· Auto repair shop· Car dealer· Used car dealer

Fitzgerald Volkswagen Frederick Reviews | Rating 4.4 out of 5 stars (8 reviews)

Fitzgerald Volkswagen Frederick is located in Frederick, United States on 114 Baughmans Ln. Fitzgerald Volkswagen Frederick is rated 4.4 out of 5 in the category volkswagen dealerauto parts storeauto repair shopcar dealerused car dealer in United States.

Address

114 Baughmans Ln

Phone

+1 3016969200

Service options

In-store shopping

Offerings

Oil changeRepair services

Open hours

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Shannon Taylor

Wonderful Experience! Our sales contact, Zach was wonderful to work with and very knowledgeable. When we were handed off to the finance team I was a little skeptical if my high opinion would change (finance rooms can stress you out!). There was no need for concern. Mike was awesome, full of character and kindness. He then handed us off to Dave so I could learn about our new Atlas and he would not disappoint either, he handled everyone of my ridiculously silly questions (how do I turn the radio on?) with patience and excitement. The entire team made us feel like they were truly happy for us to have this car. Zach, Mike and Dave, thank you for making a dreaded experience easy, and even a little fun! Dave, I will be back to pester you on how all these options work:) Thank you!!!!!

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Rachel R

Zak was absolutely fantastic! From start to finish he was so kind, helpful, knowledgeable, honest, and just overall awesome to work with. He made the whole car buying process very easy and comfortable. I would 100% recommend seeing Zak for all your car buying needs!

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Dean Freeberg

Had a wonderful experience at Fitzgerald Volkswagen. Our salesman Ben Samtani was outstanding. Very helpful and very knowledgeable. He even came in on his day off to deliver the vehicle. OUTSTANDING SERVICE. Thank you, Ben

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A W

Update: Morten, the GM reached out and did his best to correct the initial interaction and provide good customer service. I appreciated his efforts and time. Horrible Customer Service..... Buyer Beware.....I was refused a copy of my fuse box diagram and refused to purchase a copy when I offered to buy it. Instead, was told to make an appointment with the service center to have the fuse replaced.... Ever heard of extortion? Also, I was treated rudely and told "Their technicians get paid for their time including reading diagrams." WOW..... So, many people stop me and look at my VW Beetle daily. Because of the color and condition of my car, people are always trying to take pictures with it. I will tell every single person NOT to waste their time or money purchasing from this dealership.

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Amanda Kinard

We were greeted by our salesperson Zakarie not long after getting on the lot. He was very patient with us and was able to answer any and all questions we had. At first we had no plans on buying a car that day, and Zak did not push us. I had an amazing time experience at the dealership. From the salesperson to loan person. I will definitely be back for my next vehicle. Thanks again Zak! I absolutely love my 2021 Jetta!

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Linda Cline

I recommend this place because buying our new VW went smooth from start to finish. Caleb Polen their Sales Associate who helped us was awesome, knowledgeable and helpful. Their Sales Manager, Rich Millette, was great as well. Thank You!

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Pamela McCarthy

We really enjoyed our new car buying experience! Quick and easy and great sales people to work with. Stephanie, the manager, was super helpful. I would definitely recommend Fitz VW of Frederick!

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John Dixon

Service was timely and worry free as usual. Service I can count on that is reasonably priced.

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