Fletcher, United States
35 Old Brickyard Rd
N/A
+1 8282533626
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Thank you to everyone at Gennett Lumber for your help. We ordered hardwood from someone else. It arrived 4 weeks after the promised date. When it arrived it had to acclimate . The installers arrived only to discover the wood had not been milled properly. Fortunately we had an experienced installer who suggested we have the wood replaced. He did not want his reputation associated with a bad product. The replacement finally arrived, and it too was just as bad. A neighbor told us how happy they were with their floors and suggested we visit Gennett Lumber. OMG we are so glad we did. The right lumber was fortunately in stock and delivered immediately. they helped with stain color selection and provided the best service yet. Everyone form sales to delivery was friendly and helpful. If you are considering wood floors, go straight to Gennett Lumber. You'll save yourself headaches, and ... their price was lower saving us some money too!! Very happy now.
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“Flat Creek is so thankful to have 25 years of positive experiences with Gennett Lumber on our team! We count on cheerful & kind Karen to assist our homeowners with flooring decisions, while Phillip ensures that installation & finishing are promptly scheduled & completed to perfection. From the beautiful showroom to the warehouse crew to the delivery guys to the installers & finishers—the Gennett crew makes the process seamless & makes my job a lot easier and more enjoyable. Grateful for y’all!!!”
What a disappointment! They are so friendly and smooth talking until there's a problem. Then they take no responsibility.
Truly the best hardwood flooring/lumber company around. Karen, Philip, Hannah & the entire Gennett Lumber Co staff are beyond helpful and knowledgeable. I would highly recommend them! Would give them 10 stars if I could!
Make sure you know exactly what you are ordering and what you will get. If you have a problem with them or their product, it's YOUR PROBLEM NOT THEIRS!
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