Flower Mound, United States
5124 Grady Ct
N/A
+1 2145844480
We cannot say enough about Flores Decorative Concrete LLC! We had a stamped concrete patio that we had built about seven years ago. Admittedly, we did not have the patio resealed or maintained and it was looking ROUGH! We requested a quote via the company website and immediately had a response! Once we were ready to start, The crew was prompt, thorough, and did an excellent job in restoring our 700 square-foot patio. We were impressed with the attention to detail and the time they spent ensuring we were happy. I am confident when I say that Flores Decorative Concrete did better than our original contractor!!! (Debbie H. - not sure why review is under another name??)
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Best contractor/company I have ever worked with. They showed up on time. Got the job done in 2 days. Had great prices. They were simply awesome. I wish every company I have worked with due to my job the last 10 years operated like Sergio and his team. HIGHLY RECOMMEND.
Tried to get an estimate, person that I was talking to said there was a minimum charge of 1,200. They must be very proud of their work. Person not very helpful. As a consumer, I was trying to get ideas and options, but I got the impression I was wasting his time. At the end he said if I didn't know what I wanted, he couldn't help me. I said okay, thank you very much and he replied good bye. Wow!!! Getting qoutes some where else
Sergio and Flores Decorative Concrete reapplied the concrete expansion joint filler on our patio recently. His price was a bit high compared to others, but his company was highly recommended by a neighbor of ours. While filling the joints around one of our stone benches, they covered some drainage holes with the filler. My wife pointed out the error but he said he never saw the holes and that it shouldn’t be a problem. After completing the job, he “lost” the original check payment we gave him. We’ve never had a contractor lose a check before. Sergio asked for another check and requested that we deduct whatever associated bank fees we would incur. We cautiously proceeded to give him another check and followed his instructions (contact the bank to stop payment on the first check, inquire about bank fees, deduct those fees from total payment and write a new check with the new balance). He accepted the new check and new balance. Afterwards, we contacted him with photos of the water that had accumulated because of the holes he covered. We kindly requested that he come back out to clear the holes, but he refused and expressed his anger for the revised payment amount (that he’d caused by losing the check and then suggesting we write a new one minus any bank charges). Very unprofessional and irresponsible. We had some more extensive concrete work in mind for him, but we will search for another more honest and reliable contractor after this incident.
I CANNOT say enough GOOD about Sergio and his crew!!! He drove over an hour to our house in Greenville. He ALWAYS came when he said he would be there. He stayed in touch. He did extra detail work and didn’t charge more. He was the second bid I got and his bid was 10,000 cheaper!!!!!! He poured new concrete, then scored and painted 1400 square foot total of old and new concrete on our back patio and around the pool. Although, he warned us that there could be a color variation because of the old and new concrete, it all came out the same! Perfect!! He even came out 2 days earlier then scheduled due to weather on the last phase. I’ll update the picture when the patio project is complete. A man of his word! His crew even swept our driveway after delivering concrete. They never left a mess behind. Wonderful people. I wish I could tell the world to look no further when looking for someone to do decorative concrete work! The best experience w a contractor I’ve ever had.
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