Flower Mound, United States
3550 Firewheel Dr
N/A
+1 9724366513
Dear Cecil Dalton and his wonderful staff! Thank you so very much for making the funeral for our beloved mother, Patricia Wood, so lovely. From the moment we entered your peaceful establishment we were greeted with kindness and understanding. There was never any pressure. Cecil, we can't say enough about all you have done, you made our mother look so beautiful. My father even commented that she looked ten years younger...that is a huge compliment. The floral arrangements from Dalton were beyond expectation, lush and stunning! During the viewing, Mary Lou was so kind, she even brought us bottles of water when we truly needed it. The graveside service was perfect. Several people commented on how beautiful it was. We will always be so grateful to you, Cecil! Thank you for all you did. I would highly recommend Flower Mound Family Funeral Home. A
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Day b4 my dad’s funeral at Hughes Funeral home, I was in a real bind as they were under construction and I called Cecil st this place and he was able to take care of our dilemma with utmost respect, efficiency and deliver a fantastic service. Everyone and everything here was so well organized with flower service in site and all. The 5 star service I received will forever be remembered with utmost gratitude . Thank you for the excellence delivered!
Mr. Cecil Dalton is a pleasure to work with!
My dad suddenly passed away 6 weeks ago. My mom, four siblings, and I walked into the funeral home about 12 hours after his death, all teary eyed and not once did Cecil give his sympathies or condolences. First thing out of his mouth was discussing all the \packages\ they offered. As a funeral director, I understand you get used to the feeling of death, but for god's sake learn to be more cordial and sympathetic to the losses of the people who keep your business open. The only redeeming factor was, at the end of the service, one of the ladies who works there came over to hug my mom and offer a few kind words as she couldn't stand walk away from my dad one last time.
My family unfortunately experience two deaths within one month, my uncle and grandmother. My grandfather deceived to use this funeral home after my grandmother passed away last week and this funeral home was located close to their house. I wasn’t the one who arranged the services but, I was helping with bringing my uncles remains and creating a slide show for a memorial service to go along with my grandmothers funeral. The building was nice but, Cecil the funeral director was not. He was not very sympathetic during the viewing when it was time to go and made smart remarks as if we were dumb. I understand that we had to leave at a certain time but, he could have at least said it in a caring nice way. After this I thought he was not having a good day and maybe the next day he would be better, I thought wrong. The next day before the funeral started he had more smart comments to say and even snapped at one of my uncles as we were putting my grandmother into the cremator. Hopefully I will not have to use their services again and as long as Cecil the funeral director is there I will not be recommending this place to anyone I know. Also, one last thing for those that still decide to use this funeral home, please go elsewhere to make your funeral programs. My grandfather spend 400.00, 200.00 each for 100 programs, for my grandmother and uncles funeral programs. The funeral programs were the most cheap and plain looking programs I have ever seen. Keep your money and order them online or somewhere else. I wish I would have known this before my family spend thousands at this place to only get treated like trash. If the funeral home sees this comment please feel free to contact me.
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