Fort Collins, United States
5000 S College Ave
N/A
+1 9702299700
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Assembly serviceRepair servicesService guarantee
We had an amazing experience at Carpet Exchange! Our house looks brand new after having new carpet from Carpet Exchange installed on the entire first floor. After looking at two other competitors, we chose Carpet Exchange due to their customer service and price. Erik was one of the best sales people I have worked with in my adult life. He knew how to communicate effectively and do so in an unobtrusive way. His knowledge of the products and process were second to none. We will be back for our future flooring needs and will recommend to others.
like
We've been using Carpet Exchange for years now. Carpet, tile, laminate, hardwood, rugs, counter tops and more. Knowledgeable friendly staff. Competitive prices on materials and installation. We're very pleased that they accepted our re-flooring need at our summer mountain cabin in Red Feather Lakes, which is a 55 mile drive. Our project is scheduled for late July.
We have had great experiences here in the past so we went in again for our next flooring project. The store was quite busy and it took a little longer than the past. They were able to get someone out to measure very quickly. We are still thinking about the options
We had an excellent experience. I was able to be guided to the perfect carpet for my budget. The install was quick and well done. I will be back to finish the rest of my house!
Modifying my review based on outstanding service from Eric! I ended up going to the Fort Collins store. Terrible experience with installers, who started off great, but ended in a big THUD. A day job turned into 2 days. These kids, a guy named Travis and another kid his brother, their company supposedly called T & R Hardwoods, showed up, and they installed the laminate in the family room. They left carpet untucked in my master doorway, told me they eed an installer\ to do the carpet tuck in the doorway. OK, not a big deal, they said, \We will call Eric (sales guy) and he will get a carpet guy to fix this.\ T & R trying to get me to install hardwood stairs. Then I paid the kid an \extra\ 180.00 for quarter round install, that he said \wasn't included in what carpet exchange was paying him for.\ Didn't sound right to me. I asked him about the connection of a closet \glide\ that he said he would put in before he left. Well the kid never put in the glide, a nice. Travis the installer was too busy to text me or call me back, because he was at Costco. My job, secondary to his Costco trip. Then Travis finally calls me back, complains that I interrupted his Costco trip, tells me \We cannot put in the glide because it voids the warranty!\ REALLY???? So, what Eric tells me is they can \glue\ the glide with epoxy and it doesn't void the warranty. Installers created way too much drama for me today. I hate it when a vendor tells me they are going to do something, then I find out later that I was fed a con job.
Deli
The best companies in the category 'Deli'