Fort Lauderdale, United States
1901 N Federal Hwy
$$
+1 9545647733
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Assembly serviceRepair services
I love Best Buy! The best selection of products and prices. This store was short handed on employees yesterday. Not sure why, but we waited until an employee was available to help us. We had some questions about an Apple i-pad Air and he was patient and knowledgeable and answered all our questions.
like
Clean place. Hard to find someone to help you on the floor. The shelves were half empty. So maybe call first to see they have the product that you need
Best Buy is pretty much great. And consistent. The one bad experience was when a staff member said we don’t have it but our store in Pembroke Pines has it. And you ask them to call and check to be sure. And they tell you yes it’s there. So you drive out to the other store and get “Nope. Don’t have it. Never had it. Don’t know who you talked to.” Everyone makes mistakes but someone here, and I have not idea who, made 2.
Customer service skills are lacking in some employees and others could be a little bit more informed on their products instead of hustling a sale. Geek Squad people are probably the friendliest people I've met in this shop along with Greeters. Was unable to replace my printer due to lack of printers due to covid and unable to order my model through their website as they no longer carrying my printer despite having a floor model I took the store credit so I could order something through their website.
I am giving it this rating because of the service I received from the GEEK Squad. EXCELLENT SERVICE! I think his name is Jonathan Pabon he was knowledgeable, courteous, and patient. He made a potentially awful situation better.
Deli
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