Fort Lauderdale, United States
4040 Galt Ocean Dr
N/A
+1 9545667500
It's a value place. Service is great. Front desk people are eager to please. Staff at the bar are very nice and friendly. Location is good compare with other northern FLL area properties. When we were there it was super windy so we didn't venture out much to the beach. But it's close to coffee shops and grocery stores. I thought furnitures and decors are tastefully done but overall building needs some TLC and maintenance. Door that requires lift to close was indicative for falling little behind on maintaining property. Overall it's good value for money.
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Best food in town! Great hotel Great spot on the ocean. Top notch service. I will go back when I get a chance!
I really like this place,its fun and relaxing you can go there and just go straight for the pool without having to pay anything at all. The food is great, service can be better. But overall a really good little spot to just hang out.
From the beautiful entrance to the lobby, to the “ amazing”customer service from the front desk staff , to the restaurants inside and outside ( don’t forget the gift shops)of the hotel to the spectacular view... ( I’m speech-less)I give this place all “stars”. Also, I’m not a representative from the hotel:) . It was a beautiful, relaxing vibe. If I visit the sunny state again, this place is my first choice.
I stayed at this hotel with my husband 2/26-2/28. It was the absolute worst hotel experience of my life. We booked our stay through the hotel’s website for a Deluxe Ocean View room with a King bed. Instead, we were given one of their efficiencies with a full sized bed. When we questioned this, they couldn’t care less. Next, the photos on the website DO NOT represent what the rooms look like AT. ALL. Our room was FILTHY and we are not the picky type. Photos are attached. The worst part? Our bathroom didn’t even have a DOOR. It was stuck in the slider which was also disgusting. When we told the front desk they did send maintenance and maintenance just TOOK THE DOOR OFF. We got back to our room and the door was leaned up against the bathroom as if that was a solution. Our stay was for our first wedding anniversary and this whole experience was quite terrible. Especially when the front desk staff was entirely disinterested in trying to help. It was as if they do this to people all the time and couldn’t care less. We made the best of it but would never, ever stay here again.
This place is a dump. Our so called "upgraded" room was trashy and outdated. The bathroom looked like an old walk-in closet that was converted into a bathroom, with no exhaust fan to move air or moisture out. The kitchen was old and moldy. I requested a non-smoking room, but my room smelled like someone was chain smoking right outside our door. People walking all over the place maskless. I immediately canceled my remaining stay and found another hotel. Stay far away from this dump.
We were promised by Jackie when we booked our stay that we would be able to check in at 7:00 a.m. due to our flight arriving at 6:30 a.m.. We were then greeted by Raphael who was not welcoming at all and stated that there were no rooms available. We hadn't slept or ate in over 24 hours and had a child with us which was our main concern. Raphael then provided us with a gift certificate to go have breakfast on him because of the promises that were not kept by his staff. Marci was our server at the restaurant and I would give 5 stars just for her service- she was so wonderful. We finally got to check in about 1:30 p.m. and upon arrival we noticed that the floors were extremely dirty and filthy, the handle on the shower had fallen off and not worked, the front door was busted and did not lock, there was black mould growing on the bed sheets and there was no microwave, nor coffee maker. The view was pretty but we were right above the tiki bar which was packed morning to night and no one practiced social distancing. I booked this vacation to celebrate 7 years of sobriety, which I definitely celebrated by sitting by the ocean and counting my blessings. I would never stay here again. If you don't appear ritzy or rich you don't get the proper respect. Alecia the house keeper was great! Before we met her we waited 7 hours to get our extra roll in bed and towels. Marci at the restaurant was so nice and the gift shop lady was so welcoming.
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