Fort Myers, United States
8595 College Pkwy #200
N/A
+1 2394813376
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible seatingWheelchair-accessible toilet
Drove 3 hours to get a particular bike only they had. First off the staff is really great, Julie and the 2 other sales guys were really friendly and helped me get the right accessories for my bike. The mechanics were also great, friendly, answered my questions and showed me a couple things about the bike. Great experience overall. The bike itself, a 2021 Giant Stance 2,is great, the paint is a little, less than spectacular . But overall very happy. The bike route setup my tires tubeless before I left. I rode around for about 25 minutes before loading the bike up and heading back. When I got home the front tire was flat and wouldn’t hold air when I pumped it up. I was really stoked to ride that next day,so I was bummed out a bit, especially since I drove 6 hours round trip for the bike,I wasn’t going to drive back over a tire. Fortunately Trek shop nearby resealed it for free! And it was good to go. Also my pedals are on so tight I cannot get them off,the special wrench for pedals even stripped out trying to loosen them. No tools I have work. Back to trek I guess. Overall, the Bike Route is a great shop, with super staff. I highly recommend them.
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Eric was friendly, patient and professional helping my wife pick out a new bike. And he doesn't oversell either. I bought my Giant bike from here 20 years ago and I'm still a customer.
I think the bike route is a wonderful place. It’s a family owned business who takes pride in helping their customers find the right bike for their needs. I went there with two of my friends to look at E bikes and they took all the time we needed an answered any questions. We ended up buying four e bikes and all of us are very satisfied with the product and customer service we received. I would highly recommend this to my family and friends as they are very knowledgeable and service orientated.
Im from out of town and was looking for a reliable, respectable bike shop that I could trust with walking me through the process of purchasing. Linda was one of the most helpful people I’ve experienced in a retail setting. The walked me through the steps of which bike or parts I’d need for my specific requests as well as had the upmost patience for me. My bike was ready for me in no time! The turn around for their repairs as well (I blew a tire running over a nail near a construction site in Naples), I believe the young man I spoke to about it was Eric. Super relaxed atmosphere, I like to know how things worked and he explained to me how they patch their tires! Overall 100/10 experience with these folks and I will ABSOLUTELY be returning for a third trip soon.
Bike sales, bike rentals, bike repairs. Everything bicycle. Nice people in the store to help you.
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